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  • BarbieBobomb
    replied
    Originally posted by Diego View Post
    HI, I'm trying to restore purchase, and nothing happens. I bought vip but I cant recover it.
    Please email us from the options menu of the game if you haven't already.

    Edit: looks like you have, and we have sent a response.
    Last edited by BarbieBobomb; 02-15-2016, 08:23 PM.

    Leave a comment:


  • Diego
    replied
    Vip Missing

    HI, I'm trying to restore purchase, and nothing happens. I bought vip but I cant recover it.

    Leave a comment:


  • n3tizen
    replied
    As of today (mar 11, 2014), and since the updates that have been pushed after the VIP crashing issue, I still have not received a message nor any gold or gems after buying VIP and notifying Barbie about the problem(s) via PM on Feb 20th.

    Leave a comment:


  • kendow
    replied
    Purchased vip when the game first came out, had to wipe my phone recently, reinstalled and no more vip.

    Also if I try to buy in Game currency it tells me that I cannot connect to the server. This is the same on my nexus 7 as well. Is server down?

    Sent from my HTC One using Tapatalk

    Leave a comment:


  • Darnell0216
    replied
    Purchased VIP a few minutes ago. No reward message to the in game inbox but I got my VIP icon by my name. v1.17

    Leave a comment:


  • romas
    replied
    strange

    Originally posted by EvanTheGamer View Post
    Did you update CastleStorm to the latest version? Immortal said that late last week, everyone needed to update their game in order to receive the VIP bonuses(gold/diamonds). The VIP bonuses should have been sent to your in-game Message box. Check there first and if they are still not there, then let BarbieBobomb know.

    https://forum.zenstudios.com/showthr...ll=1#post50674
    My version is 1.17... strange that weekly reward I got today, but 100 I didn't get...

    Leave a comment:


  • ceasar187
    replied
    I did update no message.

    Originally posted by EvanTheGamer View Post
    Did you update CastleStorm to the latest version? Immortal said that late last week, everyone needed to update their game in order to receive the VIP bonuses(gold/diamonds). The VIP bonuses should have been sent to your in-game Message box. Check there first and if they are still not there, then let BarbieBobomb know.

    https://forum.zenstudios.com/showthr...ll=1#post50674
    Yes I did update n still nothing pleace fix thanks spent alot of money already. .

    Leave a comment:


  • EvanTheGamer
    replied
    Originally posted by romas View Post
    Same issue, bought VIP, but no diamonds...
    Did you update CastleStorm to the latest version? Immortal said that late last week, everyone needed to update their game in order to receive the VIP bonuses(gold/diamonds). The VIP bonuses should have been sent to your in-game Message box. Check there first and if they are still not there, then let BarbieBobomb know.

    https://forum.zenstudios.com/showthr...ll=1#post50674
    Last edited by EvanTheGamer; 03-03-2014, 08:01 PM.

    Leave a comment:


  • romas
    replied
    bad

    Same issue, bought VIP, but no diamonds...

    Leave a comment:


  • EvanTheGamer
    replied
    Originally posted by ceasar187 View Post
    Did not get it yet and I'm up to date.....
    Did you check your Messages? Both VIP bonuses are in there as messages. I'm sure you did, but just in case.

    Leave a comment:


  • ceasar187
    replied
    Did not receive yet...

    Did not get it yet and I'm up to date.....

    Leave a comment:


  • EvanTheGamer
    replied
    Originally posted by Immortal View Post
    Hi,

    We have just sent out 30.000 gold and 120 gems to anyone who has already purchased VIP but hasn't received the one-time VIP bonuses.

    The gold/gems are delivered by push notifications, you should find them in-game in your message box, if you have updated to the latest version (1.17, released yesterday). Please let me know if you encounter any issues.
    Well, finally received my VIP bonuses! And that's awesome of you guys to give us an extra 20,000 gold and an extra 25 gems for inconvenience-wise!

    Thanks, Immortal, you guys rock!

    Leave a comment:


  • Immortal
    replied
    Hi,

    We have just sent out 30.000 gold and 120 gems to anyone who has already purchased VIP but hasn't received the one-time VIP bonuses.

    The gold/gems are delivered by push notifications, you should find them in-game in your message box, if you have updated to the latest version (1.17, released yesterday). Please let me know if you encounter any issues.

    Leave a comment:


  • Diego
    replied
    Xperia sp srock 4.3 non rooted

    I updated to 4.3, hoping that the crashes will stop, but the game kept crashing. I didnt noticed ads, so I thought that maybe the crashes were related to trying to show ads.

    Finally, I bought Vip, and now the game runs perfect. No crashes in two days, Im finishing second characters campaing, and everything works well. I received the bonus too.

    Leave a comment:


  • FiestaST
    replied
    Originally posted by Immortal View Post
    We will send out the VIP rewards soon!
    love you long time

    Leave a comment:

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