Profile Corrupted!

[Pinhead]

I decided to play some CastleStorm this morning. I thought it a bit odd that I didn't get prompted to try for the daily reward, but continued the campaign anyway and everything else seemed to be working perfectly normal. Afterwards, while browsing the Google's Play Store, I noticed that CastleStorm had an update available. I wondered if that might be why the daily reward didn't show up. After downloading the update, I opened CastleStorm intending to check if the reward might now appear. The app got as far as displaying a small green (loading?) icon that read Google+ and then crashed . I rebooted the app and was met with a pop-up notification that informed me that my profile was corrupted and the game would load a default profile instead. Yep, I have lost all progress and am back at square one. Obviously, I am not pleased.

Nexus 7
Android 4.4.2
CastleStorm v.1.16

[Immortal]

Thanks for reporting the issue! I'm sorry that you've lost your progress - we are looking into this issue and try to fix whatever have caused it.

[zeeshan002]

I rebooted the app and was met with a pop-up notification that informed me that my profile was corrupted and the game would load a default profile instead. Yep, I have lost all progress and am back at square one. Obviously, I am not pleased

[BarbieBobomb]

I rebooted the app and was met with a pop-up notification that informed me that my profile was corrupted and the game would load a default profile instead. Yep, I have lost all progress and am back at square one. Obviously, I am not pleased

Please email us from within the app options menu - this will contain device and user info that we need to help you out. Thanks!

[Rryans]

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