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  • Campaign progress lost!

    Hi all,

    First off, the game is great, owned on xbox 360 and downloaded as soon as i saw it on XB1.
    After grinding for a large amount of time, I went into the campaign last night only to find all progress has been lost
    Any idea what happened and how I can get it back? I have removed and recovered my profile, uninstalled and reinstalled the game and tried hard resets. The game has also synched multiple times but no matter what I try everything is gone. I make sure to never turn off/quit while auto-saving and its always been online & connected. My profile still has the achievements and gamerscore on XBLive, but no progress to match in campaign. I have only had a few rounds of ranked multiplayer(because it never finds anybody), and those level-ups are still there, but no campaign progress.

    Honestly, the stars where easy enough to get, but I will not be grinding through millions of coins to level up AGAIN.

    Does anybody have any ideas, or am I up the river without a paddle?

    Waiting in hope, Pomalottacus

    P.S. Ethernet cable, good DL/UL speed, Open NAT and no problems with other games but maybe find 2-3 games in an hour of searching. Is there problems with matchmaking or just low numbers of players?

    Cheers again

  • #2
    Originally posted by pomalottacus View Post
    Hi all,

    First off, the game is great, owned on xbox 360 and downloaded as soon as i saw it on XB1.
    After grinding for a large amount of time, I went into the campaign last night only to find all progress has been lost
    Any idea what happened and how I can get it back? I have removed and recovered my profile, uninstalled and reinstalled the game and tried hard resets. The game has also synched multiple times but no matter what I try everything is gone. I make sure to never turn off/quit while auto-saving and its always been online & connected. My profile still has the achievements and gamerscore on XBLive, but no progress to match in campaign. I have only had a few rounds of ranked multiplayer(because it never finds anybody), and those level-ups are still there, but no campaign progress.

    Honestly, the stars where easy enough to get, but I will not be grinding through millions of coins to level up AGAIN.

    Does anybody have any ideas, or am I up the river without a paddle?

    Waiting in hope, Pomalottacus

    P.S. Ethernet cable, good DL/UL speed, Open NAT and no problems with other games but maybe find 2-3 games in an hour of searching. Is there problems with matchmaking or just low numbers of players?

    Cheers again
    Cloud save restores should be automatic, according to this: http://support.xbox.com/en-US/xbox-o...sked-questions

    Assuming you had a constant connection, it should have saved, I'm not sure why it didn't in this case. As for the matchmaking, I'm not sure what kind of numbers we're looking at, but I know a lot of other games have had issues with this, and we are investigating ways to resolve it.

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