Issues with many screen elements being invisible

[spacebug]

Well I figured out why support weren't replying to my emails so far...I typed the address wrong.

[spacebug]

Well that's a very different issue with a very different game (and a beta build at that). This is the first time I've come across any such issues, so it's not like my card is just generally buggy. But thanks for the link anyway.

Got to say, I'm pretty disgusted with the total lack of official response I've had to any of my E-Mails, my post here and my posts in the Steam forums. This game isn't abandoned is it?

[Solitude]

It's almost certainly a video card issue. Could be drivers, even though you have the latest. See here: http://us.battle.net/d3/en/forum/topic/5149177199

[spacebug]

Edit: got a response, turns out a Radeon HD3650 can't do some of the textures.


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Does anyone here know anything about this issue?

Basically, major screen elements aren't showing up in the game.

HUD - all I see is shading behind where the score should be
Menu elements - large letters missing, whole menu sub-items are blank
Splash screens and hint screens are text only
FMVs are subtitles only2014-08-19_00001.jpg2014-08-19_00003.jpg2014-08-19_00004.jpg2014-08-19_00005.jpg2014-08-19_00007.jpg2014-08-19_00008.jpg2014-08-26_00001.jpg2014-08-26_00002.jpg2014-08-26_00003.jpg

Video card is a Radeon 3650HD

I've updated the video drivers
I've uninstalled and re-installed the whole game

PC stats overview from dxdiag:

Time of this report: 4/27/2014, 21:33:40
Machine name: TOSH
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1
(7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A350
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz (2 CPUs),
~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 4060MB RAM
Page File: 2421MB used, 5698MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


Can anyone help with this?

thanks