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Can't enter into the game

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  • beba89
    replied
    It says "enter" and i press enter. sorry was not precise. There seems to be a glitch with the "xbox pop up" which does not appear after i accepted to "let xbox collect data yadayada" the first time. Is there another option to start the game maybe? Or any settings i have to change in windows10 or the store?

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  • Ghz
    replied
    Originally posted by beba89 View Post
    i am logged in on my xbox app for windows 10. Using game pass for the game. I already played HaloWars2 and StateOfDecay2 this way w/o any problem...
    Hm, really strange. Do you happen to have a controller at home to plug in and see what's happening? Also are you sure it says press any key, not press enter?

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  • beba89
    replied
    i am logged in on my xbox app for windows 10. Using game pass for the game. I already played HaloWars2 and StateOfDecay2 this way w/o any problem...

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  • Ghz
    replied
    Originally posted by beba89 View Post
    Hey i have the following problem in Win10. Already tried to reinstall & reset the game. I can start the game normally but pressing a button as requested to "enter the game" does not work. I already allowed the xbox data collection stuff, but now it stay in this start screen as described. What can I do?
    Hi beba89,

    Are you sure you are trying to play with the account you purchased the game? It looks like some kind of authentication issue. Make sure you double check the xbox account you are using, by downloading the xbox app from the store and signing in there as well. Let me know if it doesn't work!

    Thank you

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  • beba89
    started a topic Can't enter into the game

    Can't enter into the game

    Hey i have the following problem in Win10. Already tried to reinstall & reset the game. I can start the game normally but pressing a button as requested to "enter the game" does not work. I already allowed the xbox data collection stuff, but now it stay in this start screen as described. What can I do?
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