Aliens pinball on iphone stopped reaching zen server

[mr_coffee]

Aliens vs Pinball has worked perfectly on my iphone SE3 until just recently. The games no longer show the end-or-extra ball and when I earn tokens it says it can’t find the server. what’s up?

[mr_coffee]

Really? Nobody has a clue either?
I have been up to the maximum earned extra balls (1000) for over a year or more and want them back. Everything else gets on the internet just fine except AVP. Restore my purchases doesn’t help.
The games run normally until I lose the last ball - then it just goes to the game over outdo.

It asks me if I want to save high scores with my initials, even when the score doesn’t seem all that high for me.
This isn’t happening to anyone else???

[Wambie]

I haven't been able to play AVP on my Moto Z4 ever since I got it because the screen gets cut off. Tried emailing with no avail.

[mr_coffee]

sounds like a different issue than server connectivity.

[Linne_Zen]

Thank you very much for your report, we will definitely take a look at this! Could I ask if you tried to reinstall the application? Sorry for the inconvenience.

[DB1313]

Hello,

I am having the same issue.

the server is definitely down - unable to connect to restore purchases.

[DB1313]

I was able to get “connection to Zen server error” while trying to restore/re-purchase.

Zen, please assist - if feasible.

[DB1313]

Bump bump Zen….

[Wambie]

Yeah I tried as linne suggested and uninstalled and reinstalled and now I can't sign in to play my purchased tables at all.

[DB1313]

Thank you very much for your report, we will definitely take a look at this! Could I ask if you tried to reinstall the application? Sorry for the inconvenience.

Zen, i and others would like to play the game we purchased. Please update/fix the Aliens IOS app.

I think the community waited enough.

[Linne_Zen]

We are really sorry for the inconvenience, the developers are working hard on fixing the issue, and hopefully, they will be able to fix it soon!

[mojo2000]

I just paid to unlock all tables, but the app cannot connect to the Zen Studios. It’s been like this for three straight days, and now I find this post confirming that the problem is at least two months old. Yes, I did uninstall and re-install on my iPad Pro. So please, either unlock my tables or process a refund.

[adamdns]

I just paid to unlock all tables, but the app cannot connect to the Zen Studios. It’s been like this for three straight days, and now I find this post confirming that the problem is at least two months old. Yes, I did uninstall and re-install on my iPad Pro. So please, either unlock my tables or process a refund.

Thank you for reporting the problem. Unfortunately, the development team are still working on the server issue. Of course, if you would like a refund, could you please send an email to [email protected]? Thank you very much!

[DB1313]

This issue is still not fixed.

what is the is status on the fix, Zen?

[adamdns]

This issue is still not fixed.

what is the is status on the fix, Zen?

Unfortunately the server is still down, but hopefully the problem will be resolved soon. Thank you for your patience and apologise for any inconvenience.