Aliens pinball on iphone stopped reaching zen server

[adamdns]

I just paid to unlock all tables, but the app cannot connect to the Zen Studios. It’s been like this for three straight days, and now I find this post confirming that the problem is at least two months old. Yes, I did uninstall and re-install on my iPad Pro. So please, either unlock my tables or process a refund.

Thank you for reporting the problem. Unfortunately, the development team are still working on the server issue. Of course, if you would like a refund, could you please send an email to [email protected]? Thank you very much!

[mojo2000]

I just paid to unlock all tables, but the app cannot connect to the Zen Studios. It’s been like this for three straight days, and now I find this post confirming that the problem is at least two months old. Yes, I did uninstall and re-install on my iPad Pro. So please, either unlock my tables or process a refund.

[Linne_Zen]

We are really sorry for the inconvenience, the developers are working hard on fixing the issue, and hopefully, they will be able to fix it soon!

[DB1313]

Thank you very much for your report, we will definitely take a look at this! Could I ask if you tried to reinstall the application? Sorry for the inconvenience.

Zen, i and others would like to play the game we purchased. Please update/fix the Aliens IOS app.

I think the community waited enough.

[Wambie]

Yeah I tried as linne suggested and uninstalled and reinstalled and now I can't sign in to play my purchased tables at all.

[DB1313]

Bump bump Zen….

[DB1313]

I was able to get “connection to Zen server error” while trying to restore/re-purchase.

Zen, please assist - if feasible.

[DB1313]

Hello,

I am having the same issue.

the server is definitely down - unable to connect to restore purchases.

[Linne_Zen]

Thank you very much for your report, we will definitely take a look at this! Could I ask if you tried to reinstall the application? Sorry for the inconvenience.

[mr_coffee]

sounds like a different issue than server connectivity.

[Wambie]

I haven't been able to play AVP on my Moto Z4 ever since I got it because the screen gets cut off. Tried emailing with no avail.

[mr_coffee]

Really? Nobody has a clue either?
I have been up to the maximum earned extra balls (1000) for over a year or more and want them back. Everything else gets on the internet just fine except AVP. Restore my purchases doesn’t help.
The games run normally until I lose the last ball - then it just goes to the game over outdo.

It asks me if I want to save high scores with my initials, even when the score doesn’t seem all that high for me.
This isn’t happening to anyone else???

[mr_coffee]

Aliens vs Pinball has worked perfectly on my iphone SE3 until just recently. The games no longer show the end-or-extra ball and when I earn tokens it says it can’t find the server. what’s up?