Bug Report thread for Pinball FX

[Qineuro]

Bug: On Steam, FX doesn't appear to be pulling in Friend scores correctly on the Leaderboards - I can't see any of my friends scores. Additionally, avatar images on the leaderboards on Steam don't appear to be working correctly, either. I can see my own, but no-one elses. (I understand this wouldn't work crossplatform, but I haven't seen a single Steam avatar on the leaderboards besides my own, ever.)

My account settings shouldn't be an issue, I think this is a game/platform problem.

[Qineuro]

Steam Cloud saves also appear to be not working; I tried to restore a cloud save, and there was nothing to restore. I found this out by losing my save after 20 hours.

I switched back to the Epic version to play the tables I had unlocked there, and redownloaded the Epic save from the Epic cloud, since both versions use the same save file location (Bug #1), even though the save is incompatible between platforms. When I relaunched the Steam version, all of my progress was gone - season progress and scores remain, but all of my unlocked collectibles and table rewards were gone, and even all of my premium items.

Edit: My premium items eventually repopulated after I played a couple of events, at least. There's something really screwy going on between the save files between Steam and Epic, though - anyone who's attached to your save, be highly warned about switching between versions. I've lost all my collectibles and awards I got for 'free' through the 24 hour pinball pass, and now I need to redecorate my Pinhall from scratch again. =(

[roz1281]

Posted this at the steam forums also.

Ryzen 5 3600
16 GB RAM
nvidia RTX 3060
Steam

I've been testing in various graphics settings, and have this problem in all of them. Currently I'm running borderless window for less input lag. Regardless of mode, I am locked at 120fps with raytracing off.

Problem is, if the ball is rolling down the flipper and at decent speed, and I try to flip at the VERY end of the flipper, I get a horrible almost full second of delay. Pay attention to the visual and the sound, both are delayed in this scenario. I had this issue in the Epic games version also, but now have been playing on Steam, my preferred platform. It's really ruining the game for me, but I excitedly purchased some tables on Steam without giving it a few hours first.

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[ImperiousStout]

Problem is, if the ball is rolling down the flipper and at decent speed, and I try to flip at the VERY end of the flipper, I get a horrible almost full second of delay. Pay attention to the visual and the sound, both are delayed in this scenario. I had this issue in the Epic games version also, but now have been playing on Steam, my preferred platform. It's really ruining the game for me, but I excitedly purchased some tables on Steam without giving it a few hours first.

Here's the current steam thread about the heavy flipper lag if Zen wants to take a look.

It's truly gamebreaking at times. Sometimes there's no delay in this situation that roz describes with the ball rolling across the flipper, other times it feels like 200-500ms+ delay before the flipper activates from the input. Using a wired controller is the only thing I've found that helps, but it still feels like something is off at times. There's something really wrong somewhere deep down in this new Pinball FX, when I can play a fighting game made with UE4 over bluetooth wireless controllers where every single frame matters and there's never a delayed input, while a pinball game is constantly failing to keep up at random. PS5 users also been complaining of this issue, so it does not appear to be some random PC configuration thing.

[LeanderL]

Anyone who has random problems with a wireless controller? I use a Switch Pro Controller with an 8bitdo bluetooth adapter. It works like a charm without any problems. In Pinball FX3 I had random disconnects every now and then...it only happened when hitting e.g. drop targets that activate the controller's rumble function. The controller disconnects, reconnects, but this 1-2 pause is fatal as you cannot do anything, but watch your ball drain...unless you press the keyboard's ESC key fast enough.

I started playing Pinball FX with no issues...but in my 20 hours in the game, I've had two disconnects so far, one of them fatal. I don't remember the tables...I think one was on Fantastic Four so the bug might be related to old tables already in FX3.

The controller's battery was fine...and I don't have such issues in other games (and I have many of them).

Assumption 1: might only occur with old tables not exclusive to FX
Assumption 2: related to drop targets, bumpers and other parts of the table that activate the rumble function. I've had several disconnects in my many hours of FX3 and all of them were triggered by hitting something with a rumble effect...there was no "ball is going up a ramp or rolling down the table when the bug happened" scenario.

[VIKTORIZED]

All tables on PS5: After selecting "RESTART GAME" from the pause menu the X button to start the table does not respond. Only after pausing the game again, backing out and then pressing X it works. Super frustrating when playing 1-ball challenge or messing up the first ball, so please look into this.

It would also be great if the high-score from tournaments applied to the ordinary leaderboards, as it is now there's no point playing tournaments.

[canseo]

PS5. Can't connect online, still, from within the game. Uninstalled/reinstalled. Deleted saves/profile. Reaccepted EULA & Online ToS. It's been almost 3 weeks now I've been unable to connect. I can't purchase anything. Can't complete the tutorial for my free day pinball pass.

[JustMonkeyD1]

Pinball bugs be technical!!! Play better to solve all your issues, the end. If you wanna save your epic 20 hour game, I commend you. But you must be a robot! Or a surgeon…I recently had surgery and asked for a pinball wizard. You people and your long games mistake free ultra billions, I just can’t handle them. Here is a bug for me to report……., ummm…….nope, this game weeds out failure pretty well.

[Hofnarr]

Platform: PC/Steam
OS: Windows 11 (10.0.22621)
CPU: i7-8700k @ 3.7GHz
GPU: NVIDIA GeForce RTX 3080 Ti
RAM: 32GB
Display: Asus PG278Q

In Game Video Settings
Window Mode: Full Screen
Orientation: 270°
Resolution: 2560x1440


Bugs related due to Portrait-Mode (270°)

GUI Issue in 'Events' Tab:
It is impossible to claim a trophy from a finished Grand Tournament. The red dot indicator is present, but if you try to claim the trophy the popop simply closes again and the red dot indiator is still there. I only was able to sucessfully claim my trophies after I had switch the orientation back to default (0° / Landscape).

GUI Issue in Profile > Progression > 'Table Rewards' Tab:
Massive framerate-drop from 144 FPS down to ~45 FPS. This occurs as well in Landscape-Mode but not as heavy (~ 130 FPS).

The Mandalorian:
When a story mission is being started the camera view changes for a brief moment and the table is being shown in a different angle without its front plate. See image attachement


Missing Feature in Portrait-Mode (270°)

Missing Feature in 'Events' Tab:
Viewing the leaderbord of a Grand Tournament only shows the rankings but not the extra window containing the Cup progress (which is only available in Landscape-View right next to ranking list). It would be nice if there was a way to view it as well (because it is really bothering if you have to switch orientation only for that).



Other Bugs

Fish Tales:
The ball might get stuck in the top right hole (Video Mode) as the ecject mechanism does not apply enough fource to release the ball again. It only may get released after a while (> 1 Minute) or by nudging the table at the right moment.

Pasha:
If ball gets in the right outlane with activated kickback it is bounced back way to hard/fast. It feels like the configured kickback force value is 10.0 instead of 1.0 (compared to the left kickback).

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[golia1968]

Hi Pinball FX on XBOX
Despite completing the scores in the season rewards in the “season_05_name" are not calculated

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[jfcoopjr]

Long time lurker, first time posting with issues or needing help.

First, I love you Zen Studios guys! Serious Pinball FX fan! I kept my PS3 just to revisit some of my old favorite tables (South Park, Paranormal, Excalibur, +++), from time to time.

Currently, I've upgraded to the new Pinball FX (2023) and am playing on PC/Steam client. So far, we totally love the new Steam release of Pinball FX, especially the new events, tournaments, and collections. However, the jury is still out on the coins/in-game purchase stuff.

I am experiencing a few problems with game, not necessarily tables (I don't' think):

1 - Steam accomplishments and table achievements are not synchronized between PCs/systems on my account. Same user id, and profile, differing PFX and table achievements/trophies when on different PCs.

2 - When Pinball FX is loading, and before "Press Any Key to Continue" even appears, we hear the audio from several tables. Pirates, gangster activity and shooting (perhaps Pinball Noir?), a female voice shouting "Shoot the mummy!", another with heavy orchestration and choral (reminds me of Excalibur sounds).

3 - Game settings are set to open video/player "Windowed", but Pinball FX always opens Full Screen and borderless.

Thanks for your time and efforts. Please advise.


System Information:

Computer Information:

Manufacturer: Alienware
Model: Alienware m15 R4
Form Factor: Laptop
No Touch Input Detected

Processor Information:

CPU Vendor: Genuine Intel
CPU Brand: Intel(R) Core (TM) i7-10870H CPU @ 2.20GHz
CPU Family: 0x6
CPU Model: 0xa5
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 2208 MHz
16 logical processors
8 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:

Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:

Driver: Intel(R) UHD Graphics
DirectX Driver Name: nvldumd.dll
Driver Version: 27.20.100.9664
DirectX Driver Version: 31.0.15.3179
Driver Date: 6 1 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 300 Hz
DirectX Card: NVIDIA GeForce RTX 3080 Laptop GPU
VendorID: 0x10de
DeviceID: 0x24dc
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag)
Primary Bus: PCI Express 8x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:

Audio device: Speakers (Realtek(R) Audio)

Memory:

RAM: 32528 Mb

VR Hardware:

VR Headset: None detected

Miscellaneous:

UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 3352605 MB
Largest Free Hard Disk Block: 1404234 MB
OS Install Date: Sep 20 2022
Game Controller: XInput Controller Home detected
MAC Address hash: 0695bdb7079a93bceb9dedcb91002af46a18b933

Storage:

Disk serial number hash: 0
Number of SSDs: 0
Number of HDDs: 0
Number of removable drives: 0

[Gadzooks11]

No tables in PS5 store. On entering it pops up "The item you're looking for is unavailable. It might not be for sale yet, or it might no longer be for sale". Also get this message if trying to download a trial table.
(I'm in Australia). I would like to add more tables but am unable to!