Pinball FX2 on Xbox One FAQ

[xbone dude]

Lol

Well someone has to stick up for the good guys

[Alipan]

Fanboy wars Episode V: The Zenpire Strikes Back!

[Nod Nolan]

Perfectly put xbone dude

[xbone dude]

Sam here
My xbox one gamertag Is NeonCthulhuCult

I can't import Marvel Pinball Launch Pack, Plants Vs Zombies or the pack with Pasha
I ended up re-buying Excalibur. But I originally bought it on 360. Can you give me a cred on that.

I also want to add I had Nightmare Mansion and Street Fighter 2 which I think I read you wouldn't bring to x1 cause it was built on older hardware. Which doesn't make sense to me because I believe excalibur is older than street fighter 2.

This is pretty bad Zen, I think you are lying to your customers. You simply think lowly of your customers to try to trick them into buying again and blaming Microsoft. I've never had a issue importing other dlc in similar cases with other games. I kind of thought your unreal pinball special effects killed it for me anyway. But I still would like my tables since I made the mistake to download it on my xbox one.

*WHAT do you think of your customer mutiny you have on your hands?*

Godspeed on promise. Kind of hard to believe purchase history is lost on you.

Looks more like a revolt than a mutiny.... Well at least some of the customers are getting revolting

Never in the history of whining customers have I seen so much bellyaching about so little... No wonder gamers have a bad reputation in some circles. There is no conspiracy here, you are not being cheated, fleeced, hard done by or anything. You chose to move up to the XBone version (which you didn't have to pay for), you are able to import most of your tables at no charge (the rest will follow eventually) and what thanks do you give to Zen for this? You call them liars and cheats.

I genuinely do not understand what all the fuss is about. Yes there are a few bugs to fix, maybe Zen should have delayed a little longer but then everyone was sniping at how long it was taking and telling them to hurry up! So lets sum this up.... Zen have given you a load of free stuff and you are insulting them as it isn't good enough.

Well this is what I would like to say to Zen:

Hey Zen thanks for the free game on XBone, thanks for making it so I can import the tables I bought on the 360 for nothing I appreciate that. Thanks for working on new tables so that I have a constant stream of new stuff to add to my collection. Oh and thanks for reworking the old tables so that they look better on the XBone. So far the cost of moving from the 360 to the XBone is no money and some patience... seems like a pretty good deal. thanks Zen. You can count on me to buy future tables as you have treated me well, I wish you continued success.

xbone dude

[TV_Junkie]

*WHAT do you think of your customer mutiny you have on your hands?*

You mean the six guys who refuse to listen to the explanations from both Zen and those of us who have an understanding of the situation? They'll probably be the least grateful once this gets sorted. Probably finally responding with a backhanded show of appreciation at best.

[NeonCthulhuCult]

Sam here
My xbox one gamertag Is NeonCthulhuCult

I can't import Marvel Pinball Launch Pack, Plants Vs Zombies or the pack with Pasha
I ended up re-buying Excalibur. But I originally bought it on 360. Can you give me a cred on that.

I also want to add I had Nightmare Mansion and Street Fighter 2 which I think I read you wouldn't bring to x1 cause it was built on older hardware. Which doesn't make sense to me because I believe excalibur is older than street fighter 2.

This is pretty bad Zen, I think you are lying to your customers. You simply think lowly of your customers to try to trick them into buying again and blaming Microsoft. I've never had a issue importing other dlc in similar cases with other games. I kind of thought your unreal pinball special effects killed it for me anyway. But I still would like my tables since I made the mistake to download it on my xbox one.

*WHAT do you think of your customer mutiny you have on your hands?*

Godspeed on promise. Kind of hard to believe purchase history is lost on you.

[coldgin96]

But... what about the leaderboards?

[SunF3ver]

Hello Zen,

Cannot import Excalibur or Earth Defense.

GT: LstManStndng

I appreciate the work you all are putting into fixing the import issue.

[surf1der]

Actually, you're working on throwing more DLC at us when you should be fixing your broken product, and I'm not just talking sbout the protracted import issues here. I'm no fanboy. I see only negatives from Zen now. Not just with FX2 either. I'll only ever see ulterior motives in you PR fluff. What you need to do is fix what is wrong and make FX2 on the XO worth an investment of people's time and money again. Anything else is just a bunch of empty words.

This is getting ridiculous. Why should Zen delay the release of these tables? I'm sure they have been in the works long before the Xbone version of the game was even released. They have timetables to keep and earnings projections to meet. They have multiple teams working on multiple projects. Why should they drop everything to fix problems on a single platform? Should they delay the release of the new tables on xbone,360, ps3, ps4, mac, steam, ios, android, etc. just because you can't import a handful of tables from the entire collection. The ability to work on new tables while fixing problems with older tables is called multitasking. Furthermore, fixing import and leaderboard issues is not solely a Zen issue. It requires close work with Microsoft. And collaboration between two different companies is often difficult. I know the millennials are the me, me, me generation. But try to have a little patience and a little perspective. It seems most people can play the vast majority of there 360 FX2 catalog, for FREE, on xbone consoles.

[demonizer84]

We are fixing it. For the hundredth time, we are fixing it. If you read my post above, you would know that we are not the only ones with this issue. We're actually working with another dev to try to figure this all out and get it fixed. Also, if you don't care what we have to say, why do you need to constantly argue with us about what we say? I get that you are frustrated, we are too. But constantly telling us how you don't care what we say doesn't make much sense when you spend so much time here on the forums. If you're just here to argue and waste my time, then I would have to ask you to please leave, I cannot have this conversation with you every day. I have a lot of other people and issues to take care of. If you have anything constructive to ask or report, by all means, please do.

sorta agree with the other guy, mostly that even im shocked at bringing new tables out, which obviously is good for business but there are us who have spent quite a bit of money and had no sniff of an update, no idea what the problem is, no idea why some work and others dont, 10gs per table, the pricing of tables, iv bought a fair few tables tbf and would of bought more but the import issue has killed off most if not all interest i had for this game...

frustrations are high, but in defense for the company its not the be all and end all of the world, i refuse to believe people are struggling to find anything to play other than this game, so not having a couple of tables you will spend 5 minutes on is hardly the end of the world.

but from a customers point of view again a couple of things would be nice... 1 - would be regular updates and clarification as to what the issues are, whats being done to solve them and a time frame of doing so, 2 MOAAARRRRR TABLES... for free, it looks good for the company, and it fools the audience into thinking oh actually these guys do care and do want money..

[BarbieBobomb]

Actually, you're working on throwing more DLC at us when you should be fixing your broken product, and I'm not just talking sbout the protracted import issues here. I'm no fanboy. I see only negatives from Zen now. Not just with FX2 either. I'll only ever see ulterior motives in you PR fluff. What you need to do is fix what is wrong and make FX2 on the XO worth an investment of people's time and money again. Anything else is just a bunch of empty words.

We are fixing it. For the hundredth time, we are fixing it. If you read my post above, you would know that we are not the only ones with this issue. We're actually working with another dev to try to figure this all out and get it fixed. Also, if you don't care what we have to say, why do you need to constantly argue with us about what we say? I get that you are frustrated, we are too. But constantly telling us how you don't care what we say doesn't make much sense when you spend so much time here on the forums. If you're just here to argue and waste my time, then I would have to ask you to please leave, I cannot have this conversation with you every day. I have a lot of other people and issues to take care of. If you have anything constructive to ask or report, by all means, please do.

[Beanz]

That is absolutely not what that means, and I have no idea why you would draw that conclusion, unless you didn't actually read it. No one is being forced to buy anything here. I understand your frustration, but the hostility? We're working on getting you free stuff.

Actually, you're working on throwing more DLC at us when you should be fixing your broken product, and I'm not just talking sbout the protracted import issues here. I'm no fanboy. I see only negatives from Zen now. Not just with FX2 either. I'll only ever see ulterior motives in you PR fluff. What you need to do is fix what is wrong and make FX2 on the XO worth an investment of people's time and money again. Anything else is just a bunch of empty words.

[BarbieBobomb]

Whatever.

And if by asking for "understanding and support" you mean "buy our stuff" you can forget it in my case.

That is absolutely not what that means, and I have no idea why you would draw that conclusion, unless you didn't actually read it. No one is being forced to buy anything here. I understand your frustration, but the hostility? We're working on getting you free stuff.

[BBIAJ]

Okay, I'll keep an eye on there.

Thanks again, ignore the haters, they just gonna hate, and keep up the good work!

[BarbieBobomb]

Cheers for the updates guys!

Just curious, will the upcoming South Park tables be crossbuy, or will they be covered by this upcoming fix?

Thanks in advance!

Sorry, no details on SP just yet, anything we can talk about is listed on the blog post. News about platforms/cross buy all that good stuff will come soon!