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Pinball FX2 on Xbox One FAQ

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  • Beanz
    replied
    Whatever.

    And if by asking for "understanding and support" you mean "buy our stuff" you can forget it in my case.

    Leave a comment:


  • BBIAJ
    replied
    Cheers for the updates guys!

    Just curious, will the upcoming South Park tables be crossbuy, or will they be covered by this upcoming fix?

    Thanks in advance!

    Leave a comment:


  • crackervizzo
    replied
    Just to follow up here...we're being as honest as we can here. There are no hidden agendas and we are not trying to con you into spending more money. Thank you for baring with us and for your patience. We will continue to update as much as possible and keep you informed of new developments.

    Leave a comment:


  • BarbieBobomb
    replied
    A Letter from Zen to the Xbox One community

    This import issue sucks. Not just for you, the player, but for us as well. We always strive to give players the most for their money. We have a long track record of giving away free tables, inexpensive licensed tables and imports/content transfers whenever the platform allows. When we first found out that we were not going to be able to offer imports from 360 to Xbox One, it was a huge setback for us. Pinball FX2 was a big hit on Xbox 360, and we wanted to be able to offer players those tables that they already paid for. No double-dipping. No repurchasing the same stuff you already bought. We don’t like paying twice for the same thing, why would we expect you to be okay with that? We don’t. We knew that when we had to break the news that imports weren't possible between 360 and Xbox One. What happened next? You all let Microsoft know you were not okay with this news. I am proud to say most of you were very respectful in your requests for table imports. That’s something you don’t see often from video game communities. Because of your requests, Microsoft changed this policy, and we announced you could now import your legacy tables at no charge. A huge victory for us, and for you. This was not an easy transition, and we are still having trouble getting imports functional for all of you. For that, we are very sorry. We have no control over the Xbox One Marketplace, or how it functions, no developer does. Our friends at Harmonix are also experiencing the same issues with imports, and we’re both trying to work together with Microsoft to get this all taken care of. There is no conspiracy here, no villains, no ulterior motives, we’re just developers who want to give you more free stuff. We love what we do, and we need your understanding and support to continue to work on this.

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by Bullwinkle View Post
    I think I replied before, but I can't find it now, and I'm not sure if I entered my Gamertag.

    It's BullwinkleJ.

    I also can't import Earth Defense, Excalibur or the Marvel Original Pack.

    Thanks!
    Thanks much!

    Leave a comment:


  • Bullwinkle
    replied
    I think I replied before, but I can't find it now, and I'm not sure if I entered my Gamertag.

    It's BullwinkleJ.

    I also can't import Earth Defense, Excalibur or the Marvel Original Pack.

    Thanks!

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by Decker View Post
    Hi. I gave all my info except my gamertag in the comments of your Blog Post

    Gamertag is Decker01

    I can't import :
    Marvel Pinball Original Pack
    Excalibur
    Earth Defense

    As I mentioned in the other post, Excalibur and Earth Defense don't show as "purchased" because they were purchased as Pinball FX DLC and were then imported into Pinball FX2.

    Thanks Barbie! We know you're working on this.
    Thanks!

    Hey at least once you finally get to play these tables, it'll be like they are brand new again. Silver lining! haha

    Leave a comment:


  • Decker
    replied
    Can't import tables

    Hi. I gave all my info except my gamertag in the comments of your Blog Post

    Gamertag is Decker 01

    I can't import :
    Marvel Pinball Original Pack
    Excalibur
    Earth Defense

    As I mentioned in the other post, Excalibur and Earth Defense don't show as "purchased" because they were purchased as Pinball FX DLC and were then imported into Pinball FX2.

    Thanks Barbie! We know you're working on this.
    Last edited by Decker; 10-01-2014, 06:18 PM.

    Leave a comment:


  • Jester12121977
    replied
    Issues importing

    Hey thanks for the time and hopefully the help. These are the tabless not importing:

    Marvel Pinball Original Pack
    Excalibur
    Earth Defense

    Gamer tag is JESTER12131977

    Thanks and have a great day!

    Leave a comment:


  • fhont
    replied
    Gamertag

    GAMERTAG: fhont

    Tables not importing:

    Core collection
    Marvel (original)
    Earth Defense
    Excalibur

    Leave a comment:


  • Jet City Gamble
    replied
    Unable to import Core or Marvel Original

    Greetings --

    Gamertag: Jet City Gamble

    I can't seem to import these two collections:
    Core Collection (BioLab, Pasha, etc)
    Marvel Original (Spider-Man, Wolverine, etc)

    All the other tables I purchased on 360, I've been able to transfer no problem.

    Huge thanks to all you hard-working guys and gals at Zen Studios for doing this. The illiterate nitwits spewing vitriol on this board certainly don't speak for the vast majority of your fans.

    Leave a comment:


  • Juganawt
    replied
    Unable to import some tables.

    Gamertag: Juganawt

    Tables UNABLE to import as of 30th September 2014:

    Earth Defense
    Mars
    Secrets of the Deep / Biolab / Pasha / Rome
    Shame / Tesla / Eldorado / V12

    Tables ABLE to import and working:

    Excalibur
    Star Wars Pinball Episode V / Boba Fett / Clone Wars


    As much as I love Pinball FX, I'm not buying any more tables until the import function is fixed, as I intend to buy them all on Xbox 360 and transfer them to Xbox One as I go. Please get this sorted soon, Zen!

    Leave a comment:


  • Corey DeHart
    replied
    Can't import...

    I was unable to import:

    Marvel Pinball Original Pack
    Excalibur
    Earth Defense

    Gamertag: Corey DeHart

    Leave a comment:


  • programad
    replied
    Still can't import core pack

    gamertag: programad

    can't import Pinball FX 2 Core Pack

    Leave a comment:


  • horrorgasm
    replied
    !

    gamertag: horrorgasm

    missing:
    Earth Defense
    Marvel Original Pack
    Excalibur


    Thanks in advance and sorry you have to deal with all these...unpleasant people.

    Leave a comment:

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