Pinball FX2 on Xbox One FAQ

[BBIAJ]

Ah okay, thank you for clearing that one up!

I'll just continue to try and better the scores that are currently on display then, that's what pinball's all about after all!

[BarbieBobomb]

Is there anyway to check what build version of PBFX2 I'm running, as I'm still not convinced that I've had the patch yet, as my leaderboards are still incorrect.

I know I have 77 million on TWD table, but I'm currently last with just 98 thousand. Does the patch fix it to show our previously obtained highest score, or only our highest score post patch?

Thanks in advance!

Sorry - this was just to fix the issue where the player's gamertag was being applied to a friend's score on the leaderboard. The lower score being posted is still being looked into, we're trying to figure out the best way to patch it.

[BBIAJ]

Pinball FX2 on Xbox One FAQ

Is there anyway to check what build version of PBFX2 I'm running, as I'm still not convinced that I've had the patch yet, as my leaderboards are still incorrect.

I know I have 77 million on TWD table, but I'm currently last with just 98 thousand. Does the patch fix it to show our previously obtained highest score, or only our highest score post patch?

Thanks in advance!

[Beanz]

Is this some sort of threat? Plenty of reviewers have had the same issue and we've collected their info just like any other player. They've mentioned it in reviews, blog posts, tweets, etc. This is not some sort of secret we're trying to hide, by any means, so your conspiracy theories are wearing thin. Again, lets keep this thread for people who need to report their issues, ask questions or find useful information.

A threat about what? The review community has taken the problem with imports at face value but more and more customers are growing uncomfortable with the lack of progress on this issue and the fact the situation benefits yourselves and Microsoft. There's a story here. Pure clickbait. The whiff of corruption. The beauty of it is, it doesn't have to be true. How long do you think you've got before the less corporate sites pander to their readership?
I suggest you take a look at the comments for Castlestorm on Major Nelson's blog and see which way the wind is starting to blow.

[BarbieBobomb]

Expect to see the situation mentioned on gaming sites before long.

Is this some sort of threat? Plenty of reviewers have had the same issue and we've collected their info just like any other player. They've mentioned it in reviews, blog posts, tweets, etc. This is not some sort of secret we're trying to hide, by any means, so your conspiracy theories are wearing thin. Again, lets keep this thread for people who need to report their issues, ask questions or find useful information.

[Beanz]

For those of you trying to sell the idea that changing FX2's game description on the marketplace is somehow impossible or beyond Zen's influence, well maybe take a look at Peggle 2 on there. That game's description has been altered several times to include new features.
A warning about accidental double-dipping is the easiest fix. It's a mainstay on the 360 marketplace. That there's nothing of the sort for FX2 on the XO pretty much sets their stall out.
Expect to see the situation mentioned on gaming sites before long.

[Kylehbocc]

Yeah sure as rain there was a 60mb update when I started it today. So right off the bat I'm thinking that I can now import the tables I couldn't before. Nope, marvel original pack, Excalibur and earth defense STILL REFUSE TO IMPORT !! . Again my gamer tag is KyleHboc, any help will be greatly appreciated.

[BarbieBobomb]

Hey guys - I understand that this is a highly frustrating and bizarre situation, but please, let's try to keep this thread for people who need to report their issues, and leave it to us and Microsoft to worry about the details. Filling this feed with arguments doesn't help me to get your reports handled any more quickly. Again, those of you who have already sent us your gamertag, thank you! To those who have not, you can either post them here or send them to me directly via private message or email: support at zenstudios dot com.

[shogun00]

Zen: We are a helpless publisher MS controls the marketpalce! yeah we could technically ask them but seriously why? thats more money for us if some users have to buy it twice.

Microsoft actually benefits from it more than Zen, since Microsoft gets 30% of every transaction and just like you are doing, all of the anger goes right to Zen Studios. Microsoft gets an easy pass and continues to twiddle their thumbs doing nothing, while Zen loses customers left and right.

Your telling me zen can't ask them to place a prominent disclaimer next to the walking dead dlc stating explicitly that it does not currently crossover?

Correct! Every disclaimer and event (ie tournaments) that are ran on Microsoft's servers have to be approved by Microsoft. This rule also applies to Sony's PSN as well.

Zen is a really small game developer and they rely heavily on the first party companies' servers for both digital distribution and online functionality. What Microsoft (along with Sony, Nintendo, Google, Apple, Valve, etc...) says goes.

[BBIAJ]

Hmmm, I've been checking the leaderboards for Epic Quest and TWD, and it's not showing my correct scores yet.

[TV_Junkie]

Patch doesn't seem to be live here yet in the UK, I shall keep checking, and report back.

Seems to be working for me. I launched the game and promptly saw all but two of my tiny trophy icons disappear.

[TV_Junkie]

Implying Zen is some helpless idiot under its master's control and whim and has no ability to stand up for itself (sentence fragment). MS may control the marketplace but Zen is still a publisher and as such is valuable to them. Zen: "We are a helpless publisher. MS controls the marketplace! Yeah, we could technically ask them, but seriously, why? That's more money for us if some users have to buy it twice."

You're telling me Zen can't ask them to place a prominent disclaimer next to The Walking Dead DLC stating explicitly that it does not currently crossover? More like Zen doesn't want to and is hoping some ignorant buyers will still click buy because, well, that's [an] extra sale for them. Stop acting [as] if Zen has absolutely no control over the sale of their own product.


BTW, zen, how's the effort to see if you can suddenly make TWD transferable? Please take your time; [it's] not like some people won't probably break down and buy it, which is probably what you're really hoping for.

Also, TV, no they have not (sentence fragment, ???). If you're still selling a product and there's no disclaimer next to it, guess what? YOU'RE NOT DOING EVERYTHING! If I have to go into the back of the store to see a small list it doesn't count! Nor does digging for it on a FAQ section on a website or in a posted thread somewhere in a forum.

Where in the world do you get [the idea that] they [are] doing everything possible to inform consumers about this board not being transferable? Certainly not on the marketplace - where it should be, in theory - where you buy it. I bet there are tons of consumers who expected - rightly so - that this would transfer to X1 from 360.


Laughable [is] the comment [that] they have been doing everything to warn users, because that's flagrantly not the case.

First of all, that is just a nightmare hellscape of grammar errors and spelling mistakes. Joking aside, a quick proofread would go a long way toward helping you come off more like a cool-headed-yet-concerned member of this community, and less like a foaming-at-the-mouth lunatic.

I am not implying Zen is some helpless idiot. I am stating the fact that Zen has zero control over the marketplace. They cannot modify any items or their descriptions, even if they created the product. How exactly do you suppose they would post a "prominent disclaimer?" It's a digital storefront, not a message board.

Zen has no control of the sale of their own product. They are the developer of the product. In this scenario, Microsoft fills the role of distributor. I suppose technically, Zen could have never made an Xbox One version of Pinball FX 2, but then we wouldn't be having this sparkling conversation.

Zen clearly does not want people double-dipping. Otherwise, Barbie would not be urging all of us to remain patient and not purchase anything a second time.

If you think about it, the only reason any of this is an issue is because the tables are available at all. If they didn't even exist in the marketplace, you'd have no reason to be angry. Should the tables be removed from the marketplace? I'd say no. I see no reason why someone who never bought them in the first place, and would be making the purchase for the first time, should be denied them when they are available to download.

It's interesting that you complain that they are not doing everything possible, and in the very next sentence, suggest an excellent example of a solution which is perfectly impossible, as has been stated time and time again.

Also this.

[ashnine]

Hello,
I cannot import Excalibur or the Marvel Pinball Original Pack.
Gamer tag: Ash9

[draradda]

help

hi i cant transfer marvel pinball original pack its trying to charge me, please help cheers, gamertag - TOS Dra Radda

[BBIAJ]

Pinball FX2 on Xbox One FAQ

For those of you with leaderboard issues, we have just released a patch! Please update Pinball FX2 and let us know if you continue to have issues with the leaderboards.

This does not affect the import issues that have been reported, I will update as soon as I have news on that.

Patch doesn't seem to be live here yet in the UK, I shall keep checking, and report back.