Pinball FX2 on Xbox One FAQ

[shogun00]

Sorry if this has already been covered - but if I buy the Walking Dead on 360, can I now inport into Xbox One? Thanks.

Not at the moment! Zen is working with Mircosoft in getting that fixed though.

[Captain Bluey]

That's because Microsoft has to approve it. Zen has no control on what gets posted on the Market Place.

Sorry if this has already been covered - but if I buy the Walking Dead on 360, can I now inport into Xbox One? Thanks.

[shogun00]

Why hasn't a warning about the possibility of re-buying a product that should be free been added to the marketplace description? Surely it's the least you can do while awaiting a fix.

That's because Microsoft has to approve it. Zen has no control on what gets posted on the Market Place.

[guto_ribeiro]

Unable to import

Pinball FX2 Core Pack
Excalibur

Gamertag : LordMorpheus72

[mar83cin]

I can't get my previously purchased tables too(not even one ). Could anybody have a look? please!
Thank You!

Gamertag: Marcin83 PL

Kind Regards

[jsupps]

Also having problems importing tables

Unable to import:

Marvel Original Pack

GT:
JSupps

I was able to import all of the other available tables that I have bought.

Thanks

[Cavenag]

Hi!

My Gamertag is: AlexCavenag

Unable to import:

Marvel Pinball Pack
Excalibur
Earth Defense Force

Also, the "ball rolling" sound effect is missing in all the tables of the Xbox One version. This sound effect was always present in the xbox360 version of the game, and is very weird to play now without it.

Hope you guys fix this soon.

Thanks!

[Beanz]

This is absolutely untrue. If we wanted people to pay a second time for the same content, we would never have offered cross buy or imports for any platform ever. This is a technical issue that did not present itself until the game released, but we are doing our best to get this resolved.

Again, DO NOT purchase these tables a second time. Please be patient, we will get this resolved.

Why hasn't a warning about the possibility of re-buying a product that should be free been added to the marketplace description? Surely it's the least you can do while awaiting a fix.

[flybrione]

Import

Hello,

I have a problem only importing two specific tables.

Earth Defense
Excalibur

I figure the reason is because I purchased these tables in the original Pinball FX and then imported them into Pinball FX2.
All the other tables I have purchased have imported fine with no issues.

Thank you,
Gamertag: BigMes

[BarbieBobomb]

Seeing as the crossbuy worked perfectly on Minecraft, Destiny, and the first batch of tables when the game hit in August, im betting on this being a purposeful action either by Microsoft, or MS in cooperation with Zen. After the flood of negative feedback in August, and everyone assuming the issue was fixed because of it, im thinking their testing out the reaction of people. It would make sense that their trying to see how many people will bite and pay to download the tables a second time.

This is absolutely untrue. If we wanted people to pay a second time for the same content, we would never have offered cross buy or imports for any platform ever. This is a technical issue that did not present itself until the game released, but we are doing our best to get this resolved.

Again, DO NOT purchase these tables a second time. Please be patient, we will get this resolved.

[DontLikeClowns]

Import issue

GamerTag: DontLikeClowns

Core Pack and Marvel Original Pack both showing as 9.99 but I own them on 360.

[ClumsySmurf]

Table Import Issues

Yes.

Everyone - please post your gamertag if you have not already!

Gamertag: Clumy Smurf

I'm having trouble importing Marvel Pinball Pack and the Pinball FX2 Core Collection (the latter was migrated automatically from the original Zen Pinball game on Xbox 360). My other purchases imported without any problems after the initial post-release patch. My console is registered under the Xbox One Preview Program and has the latest updates. Feel free to contact me if I can provide more details for troubleshooting, and thanks for making (and continuing to support) such a fun and addictive game!

[The Dude]

Hi,
can't import Marvel Originals, excalibur and earth defense.
Gamertag is: The Dude 977

Pls help, thx

[Turrican DE]

Yes.

Everyone - please post your gamertag if you have not already!

Unable to import:

Earth Defense
Excalibur
Marvel Original Pack

GT:
Turrican DE

[xRedSky21x]

No, a licensing issue has nothing to do with it. The crossbuy on the initial batch of Marvel tables worked fine. Also on the PS3/4/Vita the crossbuy works fine on all the tables. Seeing as the crossbuy worked perfectly on Minecraft, Destiny, and the first batch of tables when the game hit in August, im betting on this being a purposeful action either by Microsoft, or MS in cooperation with Zen. After the flood of negative feedback in August, and everyone assuming the issue was fixed because of it, im thinking their testing out the reaction of people. It would make sense that their trying to see how many people will bite and pay to download the tables a second time. I've purchased every table so far on MS, and Sony platforms, as well as some on 3DS, Windows 8, and nearly every table on Steam. I've been a huge supporter of Zen, but I can't see any sense in buying anything on Microsofts platforms anymore and will stick strictly to Sony. Its sad to say it, but the game has been nothing short of a train wreck on XBox One.

they offered me two months to refund gold table CORE .. I refused .. if it is as you say not very nice .. thanks for the reply .. who wants to play add gamertag xRedSky21x: LIVE 360 and one, PSN ps3 and ps4