Pinball FX2 on Xbox One FAQ

[Icedry]

For those of you with leaderboard issues, we have just released a patch! Please update Pinball FX2 and let us know if you continue to have issues with the leaderboards.

This does not affect the import issues that have been reported, I will update as soon as I have news on that.

I did't see any more issues on leaderboards, thanks!

[BigLee1974]

Can't import...

Gamertag: Bawsy74

Like others, I cannot transfer the latest tables that have just been released for the Xbox One.

Marvel Pinball Original Pack
Excalibur
Earth Defense

Cheers.

[UseLessUK]

Greetings,

I am also in the preview program and still, as of yesterday 25th Sept 2014, unable to import Marvel Originals, Excalibur and Earth Defence

[Cyypher]

A threat about what? The review community has taken the problem with imports at face value but more and more customers are growing uncomfortable with the lack of progress on this issue and the fact the situation benefits yourselves and Microsoft. There's a story here. Pure clickbait. The whiff of corruption. The beauty of it is, it doesn't have to be true. How long do you think you've got before the less corporate sites pander to their readership?
I suggest you take a look at the comments for Castlestorm on Major Nelson's blog and see which way the wind is starting to blow.

29 Tables imported for me. Only had a problem with 2 tables. Zen saved me a lot of cash. Bought 6 new tables to show my support. Relax.....the problem is being worked on. It will take as long as it needs to resolve the issue. No one is benefiting from this. It cost $$ to investigate the problem, most people will not buy the table again and some may not buy new tables until the issue is fixed. So it's in both parties interest to solve the issue asap.

[Icedry]

As already said I think that the only problem here is that zen is on id@xbox program and act without publisher.

So we have to thanks the long partnership they had on xbox 360 If the issue will be solved some day. It's logical I think. They want to go alone in the market (without help in publishing by ms) why the hell ms should give priority to solve the problems?

Again I'm sure that the things will be settled, but as we are seeing it takes more times than last gen.

[peterkoz]

Titanfall pricing error for season pass owners? Fixed by next morning

Xbox one owners charged for previous 360 TWD purchase? What has it been like a month? i've lost track

zen is synonymous with pricing errors. Zen stop blaming ms to detract from the problem. You can only play the small publisher card for sympathy for so long before it becomes pathetic.

TF was changed overnight. You guys take forever nothing needs to be imported you have separate versions. Please tell us some more excuses as to what the holdup is. If it smells like b.s it probably is.

TF OVERNIGHT got the problem fixed on the marketplace. Only reason zen hauled ass to enable importing was because of the big outcry and now that its died they feel that not completing what they said isn't necessary. Not so much as a warning disclaimer on the marketplace.

Yeah its really hard to believe you guys care about charging folks again

[Elvis Wolf]

Can't import...

Gamer Tag: Elvis Wolf

Can't import:

Earth Defense Force
Excalibur

Marvel Pack (original)

[BarbieBobomb]

Titanfall pricing error for season pass owners? Fixed by next morning

Xbox one owners charged for previous 360 TWD purchase? What has it been like a month? i've lost track

zen is synonymous with pricing errors. Zen stop blaming ms to detract from the problem. You can only play the small publisher card for sympathy for so long before it becomes pathetic.

TF was changed overnight. You guys take forever nothing needs to be imported you have separate versions. Please tell us some more excuses as to what the holdup is. If it smells like b.s it probably is.

TF OVERNIGHT got the problem fixed on the marketplace. Only reason zen hauled ass to enable importing was because of the big outcry and now that its died they feel that not completing what they said isn't necessary. Not so much as a warning disclaimer on the marketplace.

Yeah its really hard to believe you guys care about charging folks again

I get it, you've said what you wanted to say. Please keep this thread free for those who still need to report the issue and post their gamertag. I really don't want to miss anyone's report because I have to wade through your constant posts about how we don't care. If we didn't care, we wouldn't have offered imports in the first place, nor would I be collecting gamertags.

[Zamboski]

Same here

All my previous tables ported easily at no charge but the marvel pinball origin pack still shows as having to pay again. is there someone that knows how to fix this

Tag crusher3308

I have the same issue. You'd think since the other ones got situated that these tables wouldnt be such a hassle to get converted.

[mariocms]

Having issues too

I can't import the last three released items:
Earth Defense
Excalibur
Marvel Origins Pack

The gamertag is LoopyCheetah6

Please help me!


Thanks in advance.

[X_Canadian]

I also am unable to import the three latest released packs:

Earth Defense
Excalibur
Marvel Origins

My gamertag is X Canadian.

[LUMBEE3D]

ditto

Happened to see this available just now when browsing the Xbox app on my iPad. Lauched FX2 and checked for the tables. I am also being prompted to pay $9.99 again for the Marvel Pinball Original tables. Any help is appreciated.

tag is LUMBEE3D

[Tommy Steele]

Core Table

Hi, I am unable to import the Pinball FX Core pack.

My gamertag is Tommy Steele

Regards

Andy

[Xv-Elite-vX]

Can not import tables..................!!!!

Marvel Pinball Original Pack
Excalibur
Earth Defense

Gamertag is Xv Elite vX

[xbone dude]

I got lucky!

I was unable to load:

Marvel Pinball Original Pack
Excalibur
Earth Defense

I decided to give support a try and the agent looked at my account and could see I brought all the tables so far (360) and must have figured I was on the level and he said how about you buy them again now and then I refund you straight away.... Job done. I hope the rest of you get sorted out soon.

Zen, great job on the game BTW thanks for sorting out the leader board just a few more wrinkles to sort and multi player and then we are tip top!