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Purchased tables not showing as purchased

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  • SBVIPER
    replied
    Originally posted by crackervizzo View Post
    Can you try the following, please: "manage game," scroll to the right, check to see if there are any games ready to install from there. Thanks.
    Here's the problem with that. Mars isn't listed there, like that guy above me said, only the other tables and packs that I already brought in are listed there.

    Now when you scroll all the way right it says "All Add-Ons", which takes you to the market place.

    Mars IS listed there but it wants $2.50 to purchase it when I already own it.

    Leave a comment:


  • ChunkehMunkeh
    replied
    Originally posted by crackervizzo View Post
    Can you try the following, please: "manage game," scroll to the right, check to see if there are any games ready to install from there. Thanks.
    Just tried it now, the only tables there are the ones that were able to be transferred over. The two packs I am having issues with aren't there.

    Leave a comment:


  • crackervizzo
    replied
    Originally posted by ChunkehMunkeh View Post
    I have been trying to transfer my purchases today and not all of them are working.

    I am having issues importing The Marvel Avengers Chronicles pack and The Zen Classics pack. I have double checked on my purchase history for the Xbox 360 and I definitely own those packs. Is there an issue with these packs or is it just me having the problem?

    Using exactly the same account as before.
    Can you try the following, please: "manage game," scroll to the right, check to see if there are any games ready to install from there. Thanks.

    Leave a comment:


  • SBVIPER
    replied
    Originally posted by crackervizzo View Post
    You are signed into Xbox One with the same account, yes?
    What region are you in?
    Are you able to import any other content?
    Hey Cracker,

    Yes, I'm signed in.
    All the other tables transferred with no issues.
    Only Mars is giving me the issues.

    The reason I want Zen to verify that yes, I do own the game, is because they could easily fix this
    issue by dropping me a code for Mars.

    I'm in the USA, Las Vegas NV.

    Leave a comment:


  • ChunkehMunkeh
    replied
    I have been trying to transfer my purchases today and not all of them are working.

    I am having issues importing The Marvel Avengers Chronicles pack and The Zen Classics pack. I have double checked on my purchase history for the Xbox 360 and I definitely own those packs. Is there an issue with these packs or is it just me having the problem?

    Using exactly the same account as before.

    Leave a comment:


  • crackervizzo
    replied
    Originally posted by SBVIPER View Post
    My problem is; I own Mars on 360, just played it and even have an achievement from it. However It won't let me xfer to Xbox One
    unless I pay for it again. $2.49. Whether I'm in the FX2 market place or from within the game, Mars is grayed out and wants a purchase.

    I've been back and forth from 360 to X1 and can't figure it out. All the other tables came over just fine. Why Mars?

    If you wish to verify my Achievement or Leaderboard scores my Gamertag is:

    SBVIPER

    who knew?
    You are signed into Xbox One with the same account, yes?
    What region are you in?
    Are you able to import any other content?

    Leave a comment:


  • SBVIPER
    replied
    Originally posted by crackervizzo View Post
    Go to 'manage game', scroll to the right, and see if the tables are listed there for download / installation. Let me know if this fixes the issue.
    My problem is; I own Mars on 360, just played it and even have an achievement from it. However It won't let me xfer to Xbox One
    unless I pay for it again. $2.49. Whether I'm in the FX2 market place or from within the game, Mars is grayed out and wants a purchase.

    I've been back and forth from 360 to X1 and can't figure it out. All the other tables came over just fine. Why Mars?

    If you wish to verify my Achievement or Leaderboard scores my Gamertag is:

    SBVIPER

    who knew?

    Leave a comment:


  • killcount
    replied
    That fixed it, thanks a bunch, now time to buy more tables

    Leave a comment:


  • crackervizzo
    replied
    Originally posted by killcount View Post
    Hi, Huge fan of the game, have multiple tables over several different platforms. Downloaded the Xbox one game today, was able to purchase and play the GotG table no problem. I attempted to purchase the Stars Wars pack with the Han Solo table, was able to pay for it, received a receipt email from Microsoft, and the money was taken out of my Live account, but none of the tables show as purchased, and everytime I click on them, it says I have to purchase them for the 9.99. Any ideas on how to fix this?
    Go to 'manage game', scroll to the right, and see if the tables are listed there for download / installation. Let me know if this fixes the issue.

    Leave a comment:


  • killcount
    started a topic Purchased tables not showing as purchased

    Purchased tables not showing as purchased

    Hi, Huge fan of the game, have multiple tables over several different platforms. Downloaded the Xbox one game today, was able to purchase and play the GotG table no problem. I attempted to purchase the Stars Wars pack with the Han Solo table, was able to pay for it, received a receipt email from Microsoft, and the money was taken out of my Live account, but none of the tables show as purchased, and everytime I click on them, it says I have to purchase them for the 9.99. Any ideas on how to fix this?
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