Pinball FX2 Crashing

[BarbieBobomb]

Ever since switching from 360 to xb1 Fx2 has continuously crashed when reaching a new high score, I am astonished that this has not yet been fixed. I love fx2 but the continuous restarting gets annoying. The xb1 version with lack of ball sounds, no multiplayer and continuous guaranteed crashes every session seems like a big step backwards rather than forwards.

Have you tried the suggestions in the link above? I know they don't work for everyone but several players have been able to eliminate crashes with some of these steps. Let me know if it doesn't help

[BarbieBobomb]

Tried all that. Still have the issue.

Thanks! Will let the team know!

[BarterShoe580]

Have you tried the suggestions in the link above? I know they don't work for everyone but several players have been able to eliminate crashes with some of these steps. Let me know if it doesn't help

Tried all the suggestions several times, learned to live with it for now hoping it will be fixed one day. I don't know of anyone who has reported any of the suggested fixes actually working, I am surprised if it works for some and not for others.

[BarbieBobomb]

Tried all the suggestions several times, learned to live with it for now hoping it will be fixed one day. I don't know of anyone who has reported any of the suggested fixes actually working, I am surprised if it works for some and not for others.

I had a couple people on facebook and twitter say that the suggestions fixed it, but it's definitely weird that it's been hit or miss.

[ShoryukenToTheChin]

I was experiencing this myself yesterday. Quite annoying, PFX2 still having teething problems. But I trust it will be fixed sooner rather than later.

[BarbieBobomb]

I was experiencing this myself yesterday. Quite annoying, PFX2 still having teething problems. But I trust it will be fixed sooner rather than later.

Still having crashes? At what point?

[ShoryukenToTheChin]

Oh basically whenever I beat my previous highscore on any given Table, also for some reason PFX2 doesn't show up on the Achievements App at all... like I've never played it at all.

[BarbieBobomb]

Oh basically whenever I beat my previous highscore on any given Table, also for some reason PFX2 doesn't show up on the Achievements App at all... like I've never played it at all.

Thanks for the report, and like I said, we're working with MS on the achievements issue. I don't have an ETA for a fix as of yet.


Anyone who is still having crashing problems: what version of the Xbox One dash are you using? Are you in the preview program or using the public version?

[ShoryukenToTheChin]

Thanks for the report, and like I said, we're working with MS on the achievements issue. I don't have an ETA for a fix as of yet.


Anyone who is still having crashing problems: what version of the Xbox One dash are you using? Are you in the preview program or using the public version?

Yeh of course, I know you guys are on it. FYI I'm not in that preview program.

[Ikamus]

Hi there,
I´m using the public version. I´m not in the preview program.

[BarbieBobomb]

Yeh of course, I know you guys are on it. FYI I'm not in that preview program.

Hi there,
I´m using the public version. I´m not in the preview program.

Thank you both! I will let the team know.

[ShoryukenToTheChin]

Thank you both! I will let the team know.

Thanks for all you help

[copeknight]

I am in the preview program, and as soon as the New Xbox Experience or whatever they're calling it rolled out to me several weeks ago, Pinball FX 2 quit working. It crashes on the table select screen.

[BarbieBobomb]

I am in the preview program, and as soon as the New Xbox Experience or whatever they're calling it rolled out to me several weeks ago, Pinball FX 2 quit working. It crashes on the table select screen.

The team (and MS) is investigating this one. Thanks for the report

[ShiftySamurai]

Howdy all! This is my first post on the Zen forums, but it was the best way to get as much information as I could to the devs for Pinball FX2 on Xbox One. I, like some of you, have been experiencing crashes when trying to play Pinball FX2 on my Xbox One. This issue persists for me, but maybe some of what I have tried will work for you.

I have tried loading Pinball FX2 on both my home Xbox One and the two available at my office, many of you won't have office consoles available, so I think that this clarifies that, at least in some instances, the console's dash version or preview program participation does not seem to be the cause. While my home console is on the latest revision of the New Xbox One Experience dashboard, the consoles at the office are not. One is on the preview program (not the NXBOE version) and the other is on whatever generally available dashboard version is live.

All consoles experience the same crash when the table select screen appears if my account is signed in. The console becomes unresponsive and there is a quick cycle sound loop. After 10 to 15 seconds, Pinball FX2 crashes back to the dash. However, if my wife, or a co-worker, is signed in they are able to play without much issue, though loading tables into the table selection screen can take upwards of 5 minutes. As soon as I try to sign in with my account the game crashes as previously described.

Here is what I have tried:

• Deleting the local save/cache for my games - No effect
• Pinball FX2 was located on the Xbox One's internal drive, I deleted it and reinstalled it to a 1tb USB drive - No effect
• I deleted all tables and the game and reinstalled the game only - No effect
• Removed my profile from the console and reintalled it (I don't know the right term) - No effect
• Removed all profiles from the console and reinstalled - No effect
• Factory reset the console (at the office ) , added profile and reinstalled game (no extra tables) - No effect
• Reinstalled game and then disconnected the Xbox One from the internet - No effect

This crash only happens when my Xbox One gamertag is signed in, and it happens regardless of what console I try to play on. It seems, at least in my specific instance, to be an issue with my Pinball FX2 account in regards to accessing/loading my specific profile information.

I realize the amount of work that goes into putting Pinball FX2 and all of the tables on basically every console (with multiple OS versions), PC and mobile device, so I'm not mad or anything. I'm just trying to help get you guys as much information as possible. Maybe it will help?