All purchased titles are greyed out

[dvdjbrn]

I've bought all of the tables for both 360 and Xbox One. I went in to play today, and all of the tables, save whichever one is free, were greyed out. When I click on them, the only option is to buy them. I thought that maybe I had to reinstall all of the tables, but when I click on Buy Now, it says that I already own the game.

I'm looking forward to the new pack coming out, but I'd like some assurances that I'm actually going to play the game.

What's going on?

[JPRacer77-Qc]

Be sure you are logged with the correct profile. If you are then maybe your profile became corrupted or something. Delete it and re-download it again.

Also, is this happening on both the 360 and One?

[robthehermit]

I've bought all of the tables for both 360 and Xbox One. I went in to play today, and all of the tables, save whichever one is free, were greyed out. When I click on them, the only option is to buy them. I thought that maybe I had to reinstall all of the tables, but when I click on Buy Now, it says that I already own the game.

I'm looking forward to the new pack coming out, but I'd like some assurances that I'm actually going to play the game.

What's going on?

Are you in the preview program by any chance? It seems to have mucked up the DLC in a lot of games. Next time you launch it, have a go on Sorcerers Lair and by the time you've finished, the available tables should have caught up with what's installed.

[dvdjbrn]

Thanks!

Thanks, robthehermit - I am part of the preview program. I just tried your solution, and it's worked. Cheers!

[BarbieBobomb]

Thanks, robthehermit - I am part of the preview program. I just tried your solution, and it's worked. Cheers!

Glad you found a workaround! Microsoft has said they are working on some issues with our game and the preview program - not sure when to expect an ETA though.

[Capta1n0bvious3]

I have a similar problem,
I can play all games that I've played.
It says I own the new tables ( which I do ) and would I like to download them. It asks if I want to install them and I click yes and nothing happens.
I'm assuming this install doesn't take more than a few minutes.
I've waited for a while and nothing happens.
Thanks.

[BarbieBobomb]

I have a similar problem,
I can play all games that I've played.
It says I own the new tables ( which I do ) and would I like to download them. It asks if I want to install them and I click yes and nothing happens.
I'm assuming this install doesn't take more than a few minutes.
I've waited for a while and nothing happens.
Thanks.

Try going to Manage Game and see if they will install from there.

[Capta1n0bvious3]

Try going to Manage Game and see if they will install from there.

Thanks, that did it.