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99.9% sure this is Microsoft's fault, but 0.1% theory as well.

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  • 99.9% sure this is Microsoft's fault, but 0.1% theory as well.

    I spent like 15-20 minutes repeatedly going through the motions of trying to purchase the Star Wars tables, getting the same error as others: "unable to be purchased at this time...", and also some error NOT_LOCAL that I wasn't fast enough to catch.

    As PURE CONJECTURE, one of the only differences I see between the Win. 8 store and XBox versions is that you can try tables before buying them on XBox. I wonder if because they tables aren't downloaded for local trial play, if that's not what's causing it?

    So either it's microsoft... since I eventually was able to purchase the tables, but STILL cannot buy the classics pack... or else it's because Zen dosen't download all tables for trial on Win 8 store and then there's some logic in the code that causes and issue because the pack isn't downloaded already.

    Just spitballing here... Zen what do you think?

    This is probably DESTROYING Win 8 Zen FX 2 sales and that concerns me--because the reality is that it's the sale process that would so massively depress sales, not the lack of demand for the game on Windows PC. I really really hope that Zen and the industry don't misinterpet low sales from this debacle.

    - Big Fan

  • #2
    Well after a reboot, my classic pack purchase just went through first time perfectly just now.

    So with the no rhyme or reason evidenced by this error, I'm much more inclined to think it's completely on Microsoft's end.

    Please keep us posted Zen, we are rooting for your guys! There are a LOT of us PC pinball players who want you to continue to support your product on Windows.

    Thanks,

    RM

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    • #3
      We don't take Win8 sales as a general indicator of viability on PC, for many reasons.

      We'll be putting out a Steam game at some point, and their DLC support is a little more battle-tested than Win8's. Hopefully the Win8 games/store platform will improve over time.

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      • #4
        Well for no rhyme or reason, these just suddenly allowed purchase and went through for me. It's definitely some issue at the MS Store end. But when this problem is happening, other apps can be purchased.

        As individual customers, we cant really do anything. If we call MS, an equally confused individual on the other end is willing to spend hours on the phone with us getting no where. To resolve this, someone at Zen needs to work with someone at Microsoft to at least let them be aware that there's a wide-spread issue here impacting both your pockets.

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        • #5
          Originally posted by Solitude View Post
          We don't take Win8 sales as a general indicator of viability on PC, for many reasons.

          We'll be putting out a Steam game at some point, and their DLC support is a little more battle-tested than Win8's. Hopefully the Win8 games/store platform will improve over time.
          Music to my ears, and with Steam you can find a way to give those of us who've double or more times purchased the tables, some codes.

          I'm a huge Steam fan and can't WAIT for this to happen.

          Thanks Zen, you guys rock.

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          • #6
            Originally posted by Solitude View Post
            We don't take Win8 sales as a general indicator of viability on PC, for many reasons.

            We'll be putting out a Steam game at some point, and their DLC support is a little more battle-tested than Win8's. Hopefully the Win8 games/store platform will improve over time.
            I love Steam. I actually dropped the Xbox and went back to the PC and have bought everything on Steam. They have a good system for DLC, but it's not the fastest. I buy all the DLC for Rocksmith, and it's always out first on Xbox, then Steam, then PS3. So ranking app/DLC stores, it's Xbox, Steam, PS3 and Win8. It boggles my mind how a company like Microsoft can do something so right and smooth like the Xbox, and then do the total opposite with Windows 8. I develop for both iOS and .NET and I keep finding myself asking if Microsoft is trying to make itself obsolete or do they really just have bad luck. Then I see something like the Surface RT and think that nobodys luck is that bad

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