Windows 8 update

[BarbieBobomb]

Zen Studios, I have something to say you: you have done your homework very well. After the update has been released today, all the purchased tables are fully playable, and the best thing: they all can be played offline!!! Thank you, and I will be waiting for new tables

YAAAAAAAAAAAAAYYYY

Glad it's functioning properly for you now!

[Meaningful Username]

Is the Mars table not listed in your table library?

I can see it, but I need to pay to play it.

[OU7CAS7]

OMG, there's an update? I had almost given up waiting for it...

Let's hope that it actually fixes all of the issues that the game had.

[Oderik]

starwars table

I managed to play the starwar tables with ads but now I can only by them, normal behaviour ?
What about heroes within, will we have to wait for a far away update?

[BarbieBobomb]

I managed to play the starwar tables with ads but now I can only by them, normal behaviour ?
What about heroes within, will we have to wait for a far away update?

Because of our license, we're not able to offer free-to-play options with the Star Wars tables, unfortunately.

[armandotrom]

I managed to play the starwar tables with ads but now I can only by them, normal behaviour ?
What about heroes within, will we have to wait for a far away update?

This is because if Zen Studios let all the tables to be played with ads, anybody would purchase that tables, and hadn't got benefits for the enterprise. There are 5 tables free-to-play, when in the "pre-big-update" only Mars was free, which I think is sufficient.

[vogliadicane]

Wooooww-now, after the latest update, all I have to do is, fake-buy all tables again. Cool job.

[vogliadicane]

Wooooww-now, after the latest update, all I have to do is, fake-buy all tables again. Cool job.

Just to be sure you understand, what I meant with this post:

After the Update all of my tables were there (not greyed out), but when I wanted to play one, I got the "you want to buy" button. So I clicked "buy", the purchase was done and after that, I could play the table...without any download by the way.

So I assume, this is a bug and the "purchase" is not a real one, but necessary to get the already bought tables back.

Is this right? I hope so, at least I havent't got a bill from MS, so I assume, they saw, I had already bought these tables.

[BarbieBobomb]

Just to be sure you understand, what I meant with this post:

After the Update all of my tables were there (not greyed out), but when I wanted to play one, I got the "you want to buy" button. So I clicked "buy", the purchase was done and after that, I could play the table...without any download by the way.

So I assume, this is a bug and the "purchase" is not a real one, but necessary to get the already bought tables back.

Is this right? I hope so, at least I havent't got a bill from MS, so I assume, they saw, I had already bought these tables.

When you clicked 'buy' did it show a price? If not you should be good to go

[vogliadicane]

When you clicked 'buy' did it show a price? If not you should be good to go

yes, it showed a price. After buying it said "You have bought...for 1,49 €" (e.g.)

So it happened exactly like in a real purchase.
Still, I haven't got a bill, so seems to be ok.

[vogliadicane]

There are tables left to redownload/buy, so if you need screenshots, let me know.

[vogliadicane]

very bad news, I got bills for all purchases 17 tables in total, which I had already owned before.

Intua, what can I do here now?

[vogliadicane]

just for info: I rebooted the PC and afterwards started PFX2. Now, all tables, which I had not yet downloaded (or better said bought again) were present and working. So a reboot of the system seems to avoid that bug.

Nevertheless, I still have the problem of acccidential purchases of tables, although I had already bought them before. Please give me a hint, how I can be refunded.

You might ask yourself, why I clicked "buy" at all. In the windows phone store, if you want to reinstall an App you already had bought, you actually have to click buy. After that, the shop recognizes your previous purchase and you can download the App again for free. Thought, it is similar here...

[vogliadicane]

have talked to Microsoft. They cannot refund me (because these were in-app-purchases) and said, I have to clarify this with ZEN Studios, the developer.

[vogliadicane]

Just for information: Meanwhile, I sent an email to your support, so no need to discuss my case here in the forum anymore...
(...i hope)