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  • #31
    As I said above, the game is down for maintenance and will be back up early next week.

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    • #32
      Originally posted by OU7CAS7 View Post
      Just a heads up for those who are considering updating the game with the latest update, released just yesterday:

      Don't do it!

      Why? You would be far better off if you didn't. Read the link for more details.
      You must have missed my previous posts, the game is down for maintenance and will be back up early next week. Apologies for any confusion.

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      • #33
        Me Too

        I can't see the tables I've purchased. I agree very frustrating your QA passed this update. Really? I'd be fired if I let something like this through.

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        • #34
          Originally posted by BarbieBobomb View Post
          As I said above, the game is down for maintenance and will be back up early next week.
          Bullshit. Someone f*d up. Tell us the truth. No one likes a liar.

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          • #35
            Originally posted by AWEInCA View Post
            Bullshit. Someone f*d up. Tell us the truth. No one likes a liar.
            Microsoft released out an update and "f'd up" everything. Nothing new!

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            • #36
              I'm Angry where's My 30 dollars worth of tables ?
              Posted by Mikro (//\\//\\)

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              • #37
                Originally posted by AWEInCA View Post
                Bullshit. Someone f*d up. Tell us the truth. No one likes a liar.
                Might want to take it down a notch; Barbie's just relaying messages, so if that's what she has been told, direct your anger towards Zen and/or Microsoft as a whole. Don't take it out on her personally.

                Having said that, I don't see this being fixed completely in a week. Given their update history, I would consider either doubling or tripling the number, so don't keep your hopes up too much.
                - Laptop specifications -

                Operating System: Windows 10 Home (64-bit)
                RAM: 16GB
                CPU: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.3GHz
                Dedicated Video Graphics: nVidia RTX 2060

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                • #38
                  Yesterday I had a 500+ MB Micro$oft update on my Surface RT, including a 'new' Pinball FX2.
                  Try to guess my reaction when I saw today all my purchased games have disappeared from the game...
                  Do your best people and repair the issue, please.

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                  • #39
                    Hey guys, I totally get being upset that you can't access what you paid for, but I will not tolerate any kind of abusive language or name-calling, which is stated in the forum rules. As I've said, the game will be back up in a couple of days and your tables will be restored to you.
                    Last edited by BarbieBobomb; 10-26-2014, 05:15 PM.

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                    • #40
                      Originally posted by BarbieBobomb View Post
                      As I've said, the game will be back up in a couple of days and your tables will be restored to you.
                      Hey BBb - thanks for the update. Will wait with baited breath for the next update. I think most would ask why bother shipping the first update at all, which decremented the table-set for paying users, rather than just wait another week for the fully baked version to ship. But whatever - the app itself seems to be better optimised, so as soon as the tables come back I think most will love it.

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                      • #41
                        G utted...

                        Greetings,

                        Installed the Windows 10 Preview in a VMware the other week and downloaded and installed Pinball FX 2, so when I got around to installing on an old P4 at the weekend was sad to see Pinball FX 2 is no longer available for installation.

                        In a word: Gutted!

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                        • #42
                          It's just down for maintenance, it will be back up soon

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                          • #43
                            Originally posted by BarbieBobomb View Post
                            I'm not sure right off the top of my head if this should be working as you describe it, but I can check.

                            The game should be back up early next week.
                            Scrolling is mandatory: on a 4:3 monitor there are only 1.5 panes viewable and you cannot scroll sideways to see any more. I hope the game itself hasn't been hardcoded to widescreen like the menus have or it will be totally unplayable.

                            The game is back up in the Windows Store today, still hardcoded to widescreen with no scrolling and still no ability to download and install purchased tables (all purchases wiped as far as the game is concerned). To add insult to injury, the bundled free Mars table is no longer free, so this update is as good as wiping the installation and counting the money lost.

                            It is hard to understand why they don't just rollback to the previous version until the problem is fixed. Even harder to understand why they don't do even the most basic launch test before shipping.

                            Credit to you for patiently trying to help customers in a crisis with no useful information from above.
                            Last edited by Paul Coddington; 10-27-2014, 07:48 PM.

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                            • #44
                              Any Word on this Mess ? on Pinball FX2 for windows ? Getting the servers back up ? Just wondering.
                              Posted by Mikro (//\\//\\)

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                              • #45
                                ETA is either today or tomorrow - it's almost 5pm PST, so it looks more like tomorrow at this point. Will post if I hear otherwise.

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