Windows 8 update

[BarbieBobomb]

Just a heads up for those who are considering updating the game with the latest update, released just yesterday:

Don't do it!

Why? You would be far better off if you didn't. Read the link for more details.

You must have missed my previous posts, the game is down for maintenance and will be back up early next week. Apologies for any confusion.

[BarbieBobomb]

As I said above, the game is down for maintenance and will be back up early next week.

[MiB8888]

Show Stopper

Oh nice. I finally have time to play and after update nothing works anymore, not even rollback is possible. How about you actually perform a smoke test before releasing show stoppers like this?

[waxercat]

This sucks

Yep - same here - I had heaps of Marvel & Star Wars tables - and now everything is gone, with no way to get them back.

What a sham. I declare shenanigans on Zen Studios...

[OU7CAS7]

Just a heads up for those who are considering updating the game with the latest update, released just yesterday:

Don't do it!

Why? You would be far better off if you didn't. Read the link for more details.

[OU7CAS7]

OK, it appears I wasn't quite thorough enough...

The table guides and Operator's Mode are gone, too.

I would roll back the update, if I only knew how... is that even possible?

Very disappointed, Zen. Easily the worst update I have ever seen for a game.

Fix the game, or loose customers. Plain and simple.

[armandotrom]

The game is down for maintenance now, but it will be back up and fully functional early next week.

Thank you, I wish you do all you can to make the playing experience more rewarding

[BarbieBobomb]

I start the game with internet activated, my profile loads and all my purchased tables appear, all fine. Then I close the game, take with me the Surface 2 RT to my friend's house where there is no internet. I start the game and... surprise! Only five tables are available, both with advertisements (I purchased all the tables), but the other (Marvel and Star Wars collection) don't appear. So I have to play with advertisements and only have five tables. Fix it and Zen Pinball will be the best game for Tablet, otherwise this is an unuseful software to use only into my home.

The game is down for maintenance now, but it will be back up and fully functional early next week.

[BarbieBobomb]

Same problems here.

I write, because there's one more thing buggy on my PC.

I cannot scroll the panes left-right with the mouse scroll wheel. Maybe because I use a touch PC (HP Touchsmart)?
Ii only works when mouse clicked and moved, or with my finger on the screen...

I'm not sure right off the top of my head if this should be working as you describe it, but I can check.

The game should be back up early next week.

[vogliadicane]

Same problems here.

I write, because there's one more thing buggy on my PC.

I cannot scroll the panes left-right with the mouse scroll wheel. Maybe because I use a touch PC (HP Touchsmart)?
Ii only works when mouse clicked and moved, or with my finger on the screen...

[BarbieBobomb]

Hey guys - the update started rolling out yesterday, but we had to pull the game down for maintenance. I'll keep you posted on any news I hear about when it will be back up.

[BarbieBobomb]

Hey guys - just after the update went live, we had to pull the game down for maintenance. It will be back up soon!

[armandotrom]

You should be able to play offline. We checked with MS and they said that players should sign in online once so the game can cache your credentials and then you can play until those credentials expire (at which point you’ll need to go online again). I'm not sure how long it takes to expire, but I will try and find that out for you.

If for some reason you still can't play offline, let me know what kind of error messages you're getting.

I start the game with internet activated, my profile loads and all my purchased tables appear, all fine. Then I close the game, take with me the Surface 2 RT to my friend's house where there is no internet. I start the game and... surprise! Only five tables are available, both with advertisements (I purchased all the tables), but the other (Marvel and Star Wars collection) don't appear. So I have to play with advertisements and only have five tables. Fix it and Zen Pinball will be the best game for Tablet, otherwise this is an unuseful software to use only into my home.

[artfx]

I thought something went wrong during the update because I still had to pay for my purchased tables. So I removed the program from my Windows tablet, only to find out I can't install it anymore. It has been pulled from the Windows store!

So tell me... What's happening here?

[RutVet]

same problem. Some help would be nice

Having the same problem. Where are my paid for tables!? A little input from developers on how to fix this would be greatly appreciated.