Upgraded to windows 10, now most of my Win 8 tables missing

[BarbieBobomb]

hi need some help, have purchased zen classics pack and into the deep table for pin fxt2 win 8.1, went to upgrade to win 10 and says I need to repurchase those tables, need help. also I noticed there are 2 different pinball fx2 apps in the Microsoft store, does it matter which one I download for the tables I own?

I can help. Please email me (support at zenstudios.com) and include your Pinball FX2 receipts. You can find your order history at https://commerce.microsoft.com

[OR-Native]

missing tables after win 10 upgrade from 8.1

hi need some help, have purchased zen classics pack and into the deep table for pin fxt2 win 8.1, went to upgrade to win 10 and says I need to repurchase those tables, need help. also I noticed there are 2 different pinball fx2 apps in the Microsoft store, does it matter which one I download for the tables I own?

[JDogindy]

You'll need to send your proof of purchase for any Win8 tables to me, support @ zenstudios.com once you've updated to Win10.

Will do!

[BarbieBobomb]

Hi!

I'm planning on upgrading to Windows 10, not because of the OS, because I prefer my 8.1, but because I want to take advantage of the tables that have been excluded from the Windows 8 version.

I have the following tables already for purchase: Mars, Secrets of the Deep, Biolab, Pasha, Tesla, V12, Shaman, El Dorado, Marvel's The Infinity Gauntlet, Marvel's Fear Itself, Star Wars Darth Vader, Star Wars Boba Fett, & Star Wars Starfighter Assault.

I want to make sure that, if I do upgrade, I can at least redownload these tables for free once I do so. I have the purchase data from Microsoft available, as well.

You'll need to send your proof of purchase for any Win8 tables to me, support @ zenstudios.com once you've updated to Win10.

[JDogindy]

Hi!

I'm planning on upgrading to Windows 10, not because of the OS, because I prefer my 8.1, but because I want to take advantage of the tables that have been excluded from the Windows 8 version.

I have the following tables already for purchase: Mars, Secrets of the Deep, Biolab, Pasha, Tesla, V12, Shaman, El Dorado, Marvel's The Infinity Gauntlet, Marvel's Fear Itself, Star Wars Darth Vader, Star Wars Boba Fett, & Star Wars Starfighter Assault.

I want to make sure that, if I do upgrade, I can at least redownload these tables for free once I do so. I have the purchase data from Microsoft available, as well.

[gmandray]

Yep! Check your inbox

Thanks ! It works !

[BarbieBobomb]

Hi,

After the installation of Win10 all my tables bought under Win8 are missing. Il send you the invoice from Windows Store. Can you help me please ?

Yep! Check your inbox

[BarbieBobomb]

Good morning!

I was missing four tables: Excalibur table, Marvel's The Avengers, sorcerer's lair table and Rome Table.

At what address E-mail I've sent confirmation from Microsoft? I ask, because in private messages is impossible.

Support at zenstudios dot com

[gilban]

Good morning!

I was missing four tables: Excalibur table, Marvel's The Avengers, sorcerer's lair table and Rome Table.

At what address E-mail I've sent confirmation from Microsoft? I ask, because in private messages is impossible.

[BarbieBobomb]

HI i also send email to you with screenshoots of my tables .Did you get it?
my email adress is

Yes, I got all of your emails. I deleted your email address from your post above so you don't get any unwanted messages

[rodja43]

Missing Tables on Pinbal FX2 on windows 10!

HI i also send email to you with screenshoots of my tables .Did you get it?
my email adress is

[BarbieBobomb]

It still only goes a year. Still do we mail you the order number for what I do have?

Yes, if you'd like any of those tables restore to Win10.

[Phantasystar77]

[QUOTE=BarbieBobomb;67754]We don't have access to player account information, sorry. When you go to https://commerce.microsoft.com, try clicking "Payment & Billing" then choose "Order History"

It still only goes a year. Still do we mail you the order number for what I do have?

[BarbieBobomb]

I've had Pinball FX2 on my PC since it first hit on Windows 8. I've had issues with it after W10 version launched and it didn't seem to update right. I only had a select few tables on it I purchased separate in the past, but no new updates. So tonight I redownloaded the game on another PC I own. Not only can I not redownload any of my purchased tables from the Xbox One/360, but its trying to charge me for the few tables I purchased on my other PC. I see you're asking people to send you receipts, but these purchases go back years and it seems the purchase history on Microsofts site only allows for one year. Since I have 100s of purchases in this past year, even some of those purchases are going to be a chore to find. Is it at all possible to look it all up simply using my Microsoft Gamertag? I own every table released so far and have zero desire to buy them again. Especially since I own nearly all on PS3/4 as well.

We don't have access to player account information, sorry. When you go to https://commerce.microsoft.com, try clicking "Payment & Billing" then choose "Order History" and next to "Show" you can choose "All" and that should give you your full history.

[Phantasystar77]

Can't import tables to Windows 10

I've had Pinball FX2 on my PC since it first hit on Windows 8. I've had issues with it after W10 version launched and it didn't seem to update right. I only had a select few tables on it I purchased separate in the past, but no new updates. So tonight I redownloaded the game on another PC I own. Not only can I not redownload any of my purchased tables from the Xbox One/360, but its trying to charge me for the few tables I purchased on my other PC. I see you're asking people to send you receipts, but these purchases go back years and it seems the purchase history on Microsofts site only allows for one year. Since I have 100s of purchases in this past year, even some of those purchases are going to be a chore to find. Is it at all possible to look it all up simply using my Microsoft Gamertag? I own every table released so far and have zero desire to buy them again. Especially since I own nearly all on PS3/4 as well.