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EU Vita Version is broken charged £7.99 last Wednesday and it's still just a trial!?

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  • EU Vita Version is broken charged £7.99 last Wednesday and it's still just a trial!?

    Hi I got the trial from the Vita PSN store last Wednesday (no full game is on the store) was prompted to pay £7.99 from within the trial to upgrade to the full version, it charged me the money and then shows in my download list as not compatible with a PS Vita system!

    Why hasn't this issue been fixed yet? How did you get through QA when a simple thing as an unlock key doesn't work?
    It is very frustrating to support indie developers and then the game doesn't work!

    It's not just me either there are threads on the EU Vita PSN tech support forum from people with the same problem.
    Has anyone with just a Vita (no PS3) in the EU got the full game to work?
    No one I know in the UK has the full Vita game working!

  • #2
    Originally posted by SWFan View Post
    Hi I got the trial from the Vita PSN store last Wednesday (no full game is on the store) was prompted to pay £7.99 from within the trial to upgrade to the full version, it charged me the money and then shows in my download list as not compatible with a PS Vita system!

    Why hasn't this issue been fixed yet? How did you get through QA when a simple thing as an unlock key doesn't work?
    It is very frustrating to support indie developers and then the game doesn't work!

    It's not just me either there are threads on the EU Vita PSN tech support forum from people with the same problem.
    Has anyone with just a Vita (no PS3) in the EU got the full game to work?
    No one I know in the UK has the full Vita game working!
    We're working the the Vita issues with SCEE - sorry for the delay!

    Comment


    • #3
      Originally posted by SWFan View Post
      Hi I got the trial from the Vita PSN store last Wednesday (no full game is on the store) was prompted to pay £7.99 from within the trial to upgrade to the full version, it charged me the money and then shows in my download list as not compatible with a PS Vita system!

      Why hasn't this issue been fixed yet? How did you get through QA when a simple thing as an unlock key doesn't work?
      It is very frustrating to support indie developers and then the game doesn't work!

      It's not just me either there are threads on the EU Vita PSN tech support forum from people with the same problem.
      Has anyone with just a Vita (no PS3) in the EU got the full game to work?
      No one I know in the UK has the full Vita game working!
      the only way i could get mine to work was to use my ps3 to download, then transfer to vita, but even then trophies dont work.

      Comment


      • #4
        It's been more than a week now and the EU Vita version still isn't working.

        Please fix this immediately. How hard can it be to make the unlock key work, really?

        It's very frustrating to have paid for a product that doesn't work at all!

        Comment


        • #5
          I got a refund from Sony. I read on some threads the mp is broken too so forget this game!
          As much as I love SW I hate broken games especially when they are charging a premium price.

          Comment


          • #6
            Originally posted by SWFan View Post
            I got a refund from Sony. I read on some threads the mp is broken too so forget this game!
            As much as I love SW I hate broken games especially when they are charging a premium price.
            How did you get the refund? Did you complain by phone or e-mail?

            Comment


            • #7
              Just called them up.
              It's actually the second refund I've had for this game as I bought it again after the first refund assuming it had been fixed.

              Comment


              • #8
                Originally posted by Klart View Post
                How did you get the refund? Did you complain by phone or e-mail?
                Yeah! Just give Sony a call. Since this is their error and not Zen's, they will gladly give you a refund.

                Comment


                • #9
                  Originally posted by shogun00 View Post
                  Yeah! Just give Sony a call. Since this is their error and not Zen's, they will gladly give you a refund.
                  Well, it's only Sony that can give refunds for PS store purchases, so... no point in asking Zen for a refund.

                  Comment


                  • #10
                    Now the full game upgrade is on the store but it still doesn't work it brings up your download list with the cannot download with a ps vita system.

                    Comment


                    • #11
                      At the end I will be right: sony has monkeys messing with the psn databases.

                      PSN ID: twsh
                      Steam ID: twsh

                      Comment


                      • #12
                        It works now!
                        Still says trial on home screen and doesnt show in trophy list and cant find mp games though.
                        EDIT
                        Still broken when I try to check trophies from within tbe game it prompts to buy upgrade pack then keeps looping the buy screen.
                        Last edited by SWFan; 05-23-2013, 12:08 PM.

                        Comment


                        • #13
                          Originally posted by SWFan View Post
                          It works now!
                          Still says trial on home screen and doesnt show in trophy list and cant find mp games though.
                          EDIT
                          Still broken when I try to check trophies from within tbe game it prompts to buy upgrade pack then keeps looping the buy screen.
                          Thanks for the report--we thought it was fixed--apparently not. What region are you in?

                          Comment


                          • #14
                            Same for me (country: Belgium). I could download the unlock code, but can't unlock Trophies. When I try to check Trophies from within the game, it prompts to buy upgrade pack & then keeps looping the buy screen.

                            It's the same problem you've had when you launched ZP2. One would think you wouldn't make the same mistake twice.

                            Comment


                            • #15
                              Originally posted by BarbieBobomb View Post
                              Thanks for the report--we thought it was fixed--apparently not. What region are you in?
                              Im in England UK.

                              Cant you devs download the trial and unlock on an actual Vita and try and use all of the games features.
                              Its the easiest way for you to see what is wrong with it.

                              no trophies - click trophies icon to be prompted to buy unlock again - loops forever - game isnt in trophy app
                              home screen still says trial
                              mp is broken

                              Comment

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