What happened to my tables! Want. 'em back!

[fozzsr]

Hello, my first post, hope I'm doing it right. Could someone send me a link to customer support for Star Wars Pinball for Android? I have purchased all the tables. When I reset phone and redownloaded game now says I have no extra tables. Same account same login same phone. If anyone else has experienced this would appreciate your thoughts\advice on getting my tables back, thanks everyone!

[BarbieBobomb]

Hello, my first post, hope I'm doing it right. Could someone send me a link to customer support for Star Wars Pinball for Android? I have purchased all the tables. When I reset phone and redownloaded game now says I have no extra tables. Same account same login same phone. If anyone else has experienced this would appreciate your thoughts\advice on getting my tables back, thanks everyone!

Just tap the shopping cart icon and your tables should begin downloading. If that doesn't work, try tapping the table icons themselves to download them. Let me know if that doesn't work.

[fozzsr]

Thanx, tried that.

Thanks for the help. I tried them cart says "no tables available", individual icons want me to purchase again. I'm on same Google account, same Swarm account, same devices as before. Google store remembers. I don't get it.

[fozzsr]

Marvel Tables too!

Me again. It occurred to me to check my Marvel Pinball game to see if I had same problem. On that game I have purchased Hulk, Thor, and Dr. Strange. Same problem. Play store remembers purchase but "no tables available". It seems as though zen has completely erased my account. Needs my pinballs PLEASE FIX! Thank you.

[BarbieBobomb]

Me again. It occurred to me to check my Marvel Pinball game to see if I had same problem. On that game I have purchased Hulk, Thor, and Dr. Strange. Same problem. Play store remembers purchase but "no tables available". It seems as though zen has completely erased my account. Needs my pinballs PLEASE FIX! Thank you.

Can you please email me, support at zenstudios dot com and please include the account email address associated with these purchases and the user ID number found in the About section of either app. Thanks!

[fozzsr]

My email & ID as you requested

******@gmail.com.com my ID# is: 1763-8924-5274-7860-3991

[BarbieBobomb]

Thanks - will check into it.

[fozzsr]

Great! Lookin forward to the return of my tables!

Thank you. Should be easy enough to check/verify. Simple purchases, all with same card and Google account. :-).

[BarbieBobomb]

Thank you. Should be easy enough to check/verify. Simple purchases, all with same card and Google account. :-).

Check your email when you get a chance - I had a couple of things for you to try out - I emailed you directly thinking you would see the email before you checked back here

[fozzsr]

Couldn't find email

Sorry, my internet access is sporadic at best. I could not find email. Could you please resend?

[BarbieBobomb]

Sorry, my internet access is sporadic at best. I could not find email. Could you please resend?

Sent!