Big Star Wars problem - HALP!

[Vince]

I saw them in the EU store just now and bought them straight off of course. The update downloaded first and installed whilst the demo (the bulk) was downloading. The issue is that the game does not know that I have bought them, and is only letting my play the demo. When demo time runs out it sends me off to the store page that confirms all is purchased!

This is making me sad; any ideas friends?


I mean the four new tables; I have all the rest.

[MultiForce]

I saw them in the EU store just now and bought them straight off of course. The update downloaded first and installed whilst the demo (the bulk) was downloading. The issue is that the game does not know that I have bought them, and is only letting my play the demo. When demo time runs out it sends me off to the store page that confirms all is purchased!

This is making me sad; any ideas friends?


I mean the four new tables; I have all the rest.

You did download the unlocks too.. not just the trial?
I just ask because I forgot to get them all earlier

[BarbieBobomb]

I saw them in the EU store just now and bought them straight off of course. The update downloaded first and installed whilst the demo (the bulk) was downloading. The issue is that the game does not know that I have bought them, and is only letting my play the demo. When demo time runs out it sends me off to the store page that confirms all is purchased!

This is making me sad; any ideas friends?


I mean the four new tables; I have all the rest.

Are you on PS3, PS4 or Vita?

[Vince]

Are you on PS3, PS4 or Vita?

PS4.

I've tried all I can think of. I've been putting off the nuclear option, but I can't see any way forward.

To be clear, as the guy who replied didn't seem to think I had been, I have both the demo and the unlock installed. When I start one of the four new tables it now seems to think that I don't even have the demo downloaded, as it tells me to download and play; when I follow the advice and hit the 'x' the store page tells me what I know: that all is downloaded and installed.

I think it's going to be the nuclear delete the lot and try again, but I'll hold off in case anyone can think of a way to shake some sense into the base app. I'll give it an hour and check back on this thread. Cheers all.

[BarbieBobomb]

PS4.

I've tried all I can think of. I've been putting off the nuclear option, but I can't see any way forward.

To be clear, as the guy who replied didn't seem to think I had been, I have both the demo and the unlock installed. When I start one of the four new tables it now seems to think that I don't even have the demo downloaded, as it tells me to download and play; when I follow the advice and hit the 'x' the store page tells me what I know: that all is downloaded and installed.

I think it's going to be the nuclear delete the lot and try again, but I'll hold off in case anyone can think of a way to shake some sense into the base app. I'll give it an hour and check back on this thread. Cheers all.

Try going to Settings > PSN > Restore Licenses and that should unlock it. Let me know if that doesn’t work!

[Vince]

Try going to Settings > PSN > Restore Licenses and that should unlock it. Let me know if that doesn’t work!

Apocalypse avoided; thank you and well done. I'd forgotten all about that Restore License thing that had puzzled me when I saw it months ago. Thanks again, you have saved me hours of downloading.

I'm left with one odd Earth Defense issue: I have it, it works, the store says I have it; I think it was one that I owned from PS3 and was therefore free. The thing I've noticed whilst trying to fix today's issue is that if I scroll all the way down from the ZP2 start button on the PS4 homescreen, Zen says I have everything but Earth Defense, and is giving me the opportunity of buying it?! This is not a big deal, as the game works, but it is kind of annoying to my slight OCD when it comes to such details. Any ideas, or should I just let it lie as it works ok?

[BarbieBobomb]

Apocalypse avoided; thank you and well done. I'd forgotten all about that Restore License thing that had puzzled me when I saw it months ago. Thanks again, you have saved me hours of downloading.

I'm left with one odd Earth Defense issue: I have it, it works, the store says I have it; I think it was one that I owned from PS3 and was therefore free. The thing I've noticed whilst trying to fix today's issue is that if I scroll all the way down from the ZP2 start button on the PS4 homescreen, Zen says I have everything but Earth Defense, and is giving me the opportunity of buying it?! This is not a big deal, as the game works, but it is kind of annoying to my slight OCD when it comes to such details. Any ideas, or should I just let it lie as it works ok?

That's weird - it plays okay but the store says you don't have it downloaded?

[Vince]

That's weird - it plays okay but the store says you don't have it downloaded?

I'll try to be clearer

I got loads of tables for free from you guys as I had them on the PS3 (thanks for that btw). They all work in the PS4 game, but the store says that I can still buy all of them - it doesn't know you have given any of them to me it seems.

The reason I'm mentioning Earth Defense is that if I highlight ZP2 on the PS4 home-page (NOT the store) and then scroll all the way down with the d-pad, only the Earth Defense table is shown there. Perhaps it's just a display room thing however, and it would show them all (like the store does) if there were room to do so.

This is probably normal for the ones you guys gave us for free Barbie; sorry if I'm confusing a non-issue.