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Table FX3 Table Imports!

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  • Originally posted by McLovin View Post
    Hi everyone!

    We are working super hard, it's a huge launch so we ask for a little help and patience from you! Thank you everyone for reporting the issues, they help a lot. We'll have some info on pincab supports as well!

    Pinball FX3 Imports

    Step One: Make sure you are signed in with the same account you used for previous Pinball FX2 / Zen Pinball 2 purchases.
    Step Two: Download Pinball FX3 and enter the game.

    Xbox One

    Link your account in order to be able to import your previous purchases.
    When you arrive to the main Pinball FX3 dashboard, you will see an “Import Tables” message in the lower right corner. Just press the “X” button and the game will look for your previous purchases.

    At the end of the process you will receive a message with the import status. Exit Pinball FX3 and restart the game.
    Proceed to the My Collection screen and select your imported table. Select “Download & Play” to access your content.

    If you weren’t able to import one of the following tables, please find their product page in the Store and download them manually: Fantastic Four, Captain America, Doctor Strange, Civil War, Deadpool, Venom, Marvel’s Guardians of the Galaxy, Marvel’s Avengers: Age of Ultron, Marvel’s Ant-Man, Star Wars™ Pinball: Star Wars Rebels™, Star Wars™ Pinball: Rogue One™, Epic Quest, Excalibur, Mars, Paranormal, Earth Defense.

    Windows 10

    Link your account in order to be able to import your previous purchases.
    When you arrive to the main Pinball FX3 dashboard, you will see an “Import Tables” message in the lower right corner. Just hit the space bar and the game will look for your previous purchases. This request may take some time and even time out depending on a number of factors. Exit Pinball FX3 and restart the game. Repeat the same process and your tables will begin downloading.

    PlayStation 4

    You can choose to link your account or not, this is not mandatory for importing your previous purchases.
    Pinball FX3 will ask you to import tables. Select “Import”, let the game process. Your products ready to import will be populated in a download list. Confirm the list and they will begin to download.

    Steam

    You can choose to link your account or not, this is not mandatory for importing your previous purchases.
    Your previously purchased tables should be ready to play immediately.

    Hi there!

    I am still waiting for some help.

    Thanks!

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    • Originally posted by Downrazor11 View Post
      Hi there!

      I am still waiting for some help.

      Thanks!

      I have found your customer service to be extremely poor, thanks.
      Last edited by Downrazor11; 11-15-2018, 10:45 PM.

      Comment


      • Originally posted by Downrazor11 View Post
        Hi there!

        I am still waiting for some help.

        Thanks!
        Still waiting.. waiting..

        How is this a proper way to deal with a resolvable issue? Please don't disrespect your users!! I would continue to spend money on more tables but I do need this issue resolved!

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        • I am having this problem also, I just get an error message that says to try again. I owned a ton in fx2, and have purchased more on switch for my kid. what gives?

          Comment


          • Originally posted by thunderhippo View Post
            I am having this problem also, I just get an error message that says to try again. I owned a ton in fx2, and have purchased more on switch for my kid. what gives?
            For your PFX2 => PFX3 import issues you have to send an e-mail at [email protected]

            Unfortunately you will not be able to import to Switch from Steam or from another console.

            Comment


            • What about Android?

              I'm missing Southpark on Android. I can't search all of the posts. There are just too many. Does this mean the table I paid for is gone forever?

              Comment


              • Originally posted by ksiads View Post
                I'm missing Southpark on Android. I can't search all of the posts. There are just too many. Does this mean the table I paid for is gone forever?
                Hi ksiads! We would gladly help. Please contact us at [email protected]
                Community Manager
                Zen Studios

                Comment

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