Severe performance issues (Xbox)

[Donut Trump]

How many tables do you guys own? I have all 68.

The reason I ask is because there are a lot of people that have no issue with this game but they also don't own very many tables. Just trying to see if there is a common denominator.

I have about 30.

Everything was fine until I bought the Marvel Large Bundle. Might be coincidence though.

[CrazyCougar]

For me everything was fine until I got the Universal Tables pack.

And yeah, I have the same high score bug showing.

[McLovin]

Hey everyone!

Thank you all for submitting these! Amazing work you guys doing in letting us know what's not working.

This issue we are working on hard, and have rolled out a patch to Steam that seemed to fix this issue, making it not repeat again.

We are working on the Xbox patch and hope to submit it ASAP. It has to pass Xbox cert and then it can get to you.

We apologize for this annoying issue, hopefully it will go away soon

[laruso]

I have about 30.

Everything was fine until I bought the Marvel Large Bundle. Might be coincidence though.

This is when I started experiencing my issues - after I bought marvel season 1 bundle for fx2, and imported it

[CrazyCougar]

Thanks so much for the update!!!!

[GruffMckenzie]

This is when I started experiencing my issues - after I bought marvel season 1 bundle for fx2, and imported it

I bought The Universal stuff and it played fine last night and most of today....and then around 6pm (GMT) I lost all my levels etc..

Still have my standing in the League thing though

But if I can't play I might get pushed out! need to be in that top 20%

Thanks for the update

[GiantBomb]

Hey everyone!

Thank you all for submitting these! Amazing work you guys doing in letting us know what's not working.

This issue we are working on hard, and have rolled out a patch to Steam that seemed to fix this issue, making it not repeat again.

We are working on the Xbox patch and hope to submit it ASAP. It has to pass Xbox cert and then it can get to you.

We apologize for this annoying issue, hopefully it will go away soon

Thanks for the update. I thought I could put up with it constantly freezing and hitching up but every time I play a table for longer than 5-10 minutes the damn game crashes back to the dashboard. This patch can't come soon enough.

[X1 Two]

I deleted my local files, then skipped syncing the save from the cloud. Progress is lost but at least it is working again. I have 68 tables, I remember I played Darth Vader yesterday and then sent the console to standby, continued the game today. Then it all started to be messed up. So maybe it's due to suspending the game? I'll try to close the game completely now whenever I play.

[Ozzpot]

Same happening to me. On launch it asks me to sync accounts again. Then asks if I want the tutorial. Once I get in, my progress (from level 14) is back to zero. My table upgrades are gone too. The high scores for some tables is in the quintillions. And when playing tables they stutter constantly, typically when registering a large score (over 100,000 for example).

So strange as it was fine and dandy yesterday and I've woken up to this. I hope MS get that patch approved quickly!

I have 38 tables by the way.

[didd31]

Hey everyone!

Thank you all for submitting these! Amazing work you guys doing in letting us know what's not working.

This issue we are working on hard, and have rolled out a patch to Steam that seemed to fix this issue, making it not repeat again.

We are working on the Xbox patch and hope to submit it ASAP. It has to pass Xbox cert and then it can get to you.

We apologize for this annoying issue, hopefully it will go away soon

Thanks a lot Zen ! for your work to this fix

[mrhyms2]

I'm having similar issues playing across both windows and Xbox One.

All progress keeps getting reset - upgrades, high scores, level & xp (but not high scores or the little table badges)
Trying to download some tables I have purchased in the past gives me "Unknown Error" (different tables on different platforms)
Same "unknown error" when trying to purchase a new table.
Frequent sync issues


Love this game. Hope its fixed soon

[richym1]

Thank you! Cant wait to play again!

Hey everyone!

Thank you all for submitting these! Amazing work you guys doing in letting us know what's not working.

This issue we are working on hard, and have rolled out a patch to Steam that seemed to fix this issue, making it not repeat again.

We are working on the Xbox patch and hope to submit it ASAP. It has to pass Xbox cert and then it can get to you.

We apologize for this annoying issue, hopefully it will go away soon

Thank you for a quick response! Anxious to play again!

[sithewok]

Has there been any update on the patch for XB1? It would be nice to play the game without it crashing every 30 seconds and erasing my progress.

[tfhfony]

Hey everyone!

Thank you all for submitting these! Amazing work you guys doing in letting us know what's not working.

This issue we are working on hard, and have rolled out a patch to Steam that seemed to fix this issue, making it not repeat again.

We are working on the Xbox patch and hope to submit it ASAP. It has to pass Xbox cert and then it can get to you.

We apologize for this annoying issue, hopefully it will go away soon

Any update on a PS4 patch?

[AstroCowboy]

Game is still crashing