I just bought a package at Windows Store - but don't see them in Pinball FX3

[HeinzDo]

I just bought this package from the Windows Store: Pinball FX3 Marvel Pinball - Cinematic Pac.
Why do not I see this now in Pinball FX3?

And what about the import of Pinball FX2 tables in Pinball FX3?

I want to see answers here. Because I get really angry.
And if nothing goes, I will return my money!
And that for ALL tables.

[ONEEYEDKILLAh]

Where are you playing the base version of Pinball FX3, through steam, ps4, xbox one or windows app store? And did you purchase the tables for pinball fx2 or pinball fx3 ?

[HeinzDo]

Windows 10

I play on Windows 10.
And I bought it for Pinball FX3.

[ONEEYEDKILLAh]

Taken from the FAQ on the zen website on importing :
Make sure you are signed in with the same account you used for previous Pinball FX2 / Zen Pinball 2 purchases.
Link your account in order to be able to import your previous purchases.
When you arrive to the main Pinball FX3 dashboard, you will see an “Import Tables” message in the lower right corner. Just hit the space bar and the game will look for your previous purchases. This request may take some time and even time out depending on a number of factors. Exit Pinball FX3 and restart the game. Repeat the same process and your tables will begin downloading.

In regards to the DLC not showing up, I would try restarting the game if that doesn't help restarting the pc and trying again. My purchases showed right away.

[HeinzDo]

This is all known

I know that.
But I can not import anything here.
Zen works on a patch (which does not help me now).
But at least the tables should work, which i just bought.

Zen StudiosVerifizierter Account @zen_studios 3 Std.Vor 3 Stunden
Antwort an @HeinzDo56

Hey Heinrich, we understand your frustration. We are working on a patch to all platforms that will hopefully fix a lot of issues

[ONEEYEDKILLAh]

I know that.
But I can not import anything here.
Zen works on a patch (which does not help me now).
But at least the tables should work, which i just bought.

Zen StudiosVerifizierter Account @zen_studios 3 Std.Vor 3 Stunden
Antwort an @HeinzDo56

Hey Heinrich, we understand your frustration. We are working on a patch to all platforms that will hopefully fix a lot of issues

If you are still having issues following my suggestions I would reach out to them on twitter.

[HeinzDo]

No change after reboot

Even after a reboot the newly bought tables don't work.
And there is nothing to import.

[QuietlyWrong]

Probably a stupid question, but if you start Pinball FX3, then go to the menu Options > Legal Resources > Privacy Policy, does it open a webpage in your usual browser?

[HeinzDo]

no

no

[QuietlyWrong]

please provide more information

So what does it do? Ask you to choose a browser? Or open one you don't use?

[HeinzDo]

Sorry

I had first looked wrong.
It's like you wrote.

[QuietlyWrong]

Well, that's something at least. If it had opened in the Steam overlay we might have had a problem.

I've never bought tables on the Windows store so I'll have to give up here.