PSA PS4: Gained experience LVL will be reset if you don't have internet connection...

[Deco]

... established before you start the game - the game tells you that it wasn't possible to get the connection and if you would like to try it again. When it happens twice and you start the game without the connection, your Level will be reset - In between this two tries without established connection, you will lost all your experience and start from scratch. This happend twice to me.

[McLovin]

Hey Deco,

we do have an issue that can cause that to happen - fix is done and patch is on the way.

We don't think it's because of offline play, but something to do with all the data saved to your profile (customization, level, upgrades etc) could not be handled by the game, making it freeze up and delete these progresses (highscores are intact!). This was our bad, a fix is on the way.