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Won't start in windows 10 all of the sudden

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  • InsidiousForce
    replied
    Crash

    If you guys need info on this let me know, I'm happy to help.

    I run FX3 and it crashes quickly. I've tried a number of things (reinstalling, re-registering, restting app data and app store data, etc ,etc). Here's the info I see in the Event:


    Code:
    Log Name:      Application
    Source:        Application Error
    Date:          1/29/2018 11:11:17 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    Faulting application name: PinballFX3_W10.exe, version: 0.0.0.0, time stamp: 0x5a1d7f89
    Faulting module name: PinballFX3_W10.exe, version: 0.0.0.0, time stamp: 0x5a1d7f89
    Exception code: 0xc0000005
    Fault offset: 0x000614b0
    Faulting process id: 0x574
    Faulting application start time: 0x01d3999984bf8f68
    Faulting application path: C:\Program Files\WindowsApps\ZenStudios.24185CFAC4A6_1.0.8.2_x86__sqz2yzgfp6bz4\PinballFX3_W10.exe
    Faulting module path: C:\Program Files\WindowsApps\ZenStudios.24185CFAC4A6_1.0.8.2_x86__sqz2yzgfp6bz4\PinballFX3_W10.exe
    Report Id: b288b200-0989-4935-a463-5d4731c720e1
    Faulting package full name: ZenStudios.24185CFAC4A6_1.0.8.2_x86__sqz2yzgfp6bz4
    Faulting package-relative application ID: App
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2018-01-30T07:11:17.433346300Z" />
        <EventRecordID>712</EventRecordID>
        <Channel>Application</Channel>
        <Security />
      </System>
      <EventData>
        <Data>PinballFX3_W10.exe</Data>
        <Data>0.0.0.0</Data>
        <Data>5a1d7f89</Data>
        <Data>PinballFX3_W10.exe</Data>
        <Data>0.0.0.0</Data>
        <Data>5a1d7f89</Data>
        <Data>c0000005</Data>
        <Data>000614b0</Data>
        <Data>574</Data>
        <Data>01d3999984bf8f68</Data>
        <Data>C:\Program Files\WindowsApps\ZenStudios.24185CFAC4A6_1.0.8.2_x86__sqz2yzgfp6bz4\PinballFX3_W10.exe</Data>
        <Data>C:\Program Files\WindowsApps\ZenStudios.24185CFAC4A6_1.0.8.2_x86__sqz2yzgfp6bz4\PinballFX3_W10.exe</Data>
        <Data>b288b200-0989-4935-a463-5d4731c720e1</Data>
        <Data>ZenStudios.24185CFAC4A6_1.0.8.2_x86__sqz2yzgfp6bz4</Data>
        <Data>App</Data>
      </EventData>
    </Event>

    Leave a comment:


  • RolloJoe
    replied
    Not solved...

    Originally posted by hajdu View Post
    Hey guys,
    we reopened this case since we had a few feedback coming in about this issue.
    Please stay tuned!
    I still have the problem - every 3-5 days it doesn't start, so I have to deinstall and reinstall...

    Leave a comment:


  • hajdu
    replied
    Hey guys,
    we reopened this case since we had a few feedback coming in about this issue.
    Please stay tuned!

    Leave a comment:


  • Frostyglitch
    replied
    Has anyone found a solution to this issue? I just started having this same issue recently on Windows 10.

    Leave a comment:


  • mjvbosox
    replied
    I came across a solution from Microsoft that worked for me: Clearing the Windows Store cache...

    Press WINDOWS KEY + R to open the Run window.

    Type wsreset.exe and hit enter.

    A blank command window will open with a blinking cursor while it clears the cache, after about 10 seconds it will close and automatically open the Store. Close the store and run FX3. It should work again without having to uninstall/reinstall.

    Leave a comment:


  • mjvbosox
    replied
    Originally posted by McLovin View Post
    From what I've been able to garner of the Forza forums (thanks hedari for the link!) you could try a reinstall to see if that fixes it. In there they reinstalled the DLC-s only, but with us, you can only delete the game in its entirity.
    Yes, from everything I've read it seems to be a Microsoft Store issue, although I run a few other apps/games from the store but FX3 is the only one that is having this issue.

    Uninstalling and reinstalling the game fixes the problem for a while, but each time I have to redownload all of the tables, which takes a good 20 minutes or so. Then after a couple days it will crash on launch and I have to go through the whole process all over again. As you said, hopefully this will be corrected through the Store.

    Leave a comment:


  • McLovin
    replied
    From what I've been able to garner of the Forza forums (thanks hedari for the link!) you could try a reinstall to see if that fixes it. In there they reinstalled the DLC-s only, but with us, you can only delete the game in its entirity.

    Leave a comment:


  • hedari
    replied
    Originally posted by mjvbosox View Post
    Suddenly, over the past two days, I can't even launch the game. It shows the Pinball FX3 logo for a few seconds then just closes. I have not done anything new to my computer to cause this. My drivers are up to date.
    PinballFX3 is not the only game to suffer from this issue. Here is a Forza Motorsport 7 forum thread about similar issue: https://forums.forzamotorsport.net/t...-launch.aspx?=

    Check the Forza thread, what to look for from the Windows event log. I bet that you'll find similar entries from your event log, when the PinballFX won't start.

    My guess is that this is a Microsoft Store issue and hopefully it will be resolved soon.

    Edit: Here is an example from my computer:

    Unable to start a DCOM Server: ZenStudios.24185CFAC4A6_1.0.6.2_x86__sqz2yzgfp6bz4 !App as Ei käytettävissä/Ei käytettävissä. The error:
    "317"
    Happened while starting this command:
    "C:\Program Files\WindowsApps\ZenStudios.24185CFAC4A6_1.0.6.2_ x86__sqz2yzgfp6bz4\PinballFX3_W10.exe" -ServerName:App.AppXpavz38ygsdwn850ap6b0ttaw4k2qnqf 5.mca
    Last edited by hedari; 11-12-2017, 06:58 PM.

    Leave a comment:


  • mjvbosox
    started a topic Won't start in windows 10 all of the sudden

    Won't start in windows 10 all of the sudden

    I was able to play FX3 on windows 10 for a few weeks, at least 2 weeks since the last update. Even though the game would crash to desktop with the infamous level 10 bug, I was still able to play classic mode on all of the tables. Suddenly, over the past two days, I can't even launch the game. It shows the Pinball FX3 logo for a few seconds then just closes. I have not done anything new to my computer to cause this. My drivers are up to date.
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