Core Pack won't import from 360 PFX2

[Vincent]

So far I got back Original, Zen Classics and Earth Def. Waiting for all the others (Excalibur, Mars & Para, Marvel packs)... Thanks to Hajdu, King of Kodes

[hajdu]

Alrighty. I am surprised that they could not fix this problem across the board. Nonetheless, I want to say GRAICAS, THANK YOU, Je vous remercie, Danke, Dekuji... all of the above, to GABOR from tech support. Was a pain but they did fix this issue for me. Terrific!

Never mind, I was glad that I could help you out!
If anyone has this issue, feel free to write to [email protected] and we will solve this issue as fast as we can!

[steven120566]

All these issues with the Microsoft systems. Very similar. If differences exist they are few. Look man, FX3 is great and I will probably buy any appealing new stuff they release, but this inability to import what I paid for is souring this experience.

My case: I did e-mail tech support, and they did reply, indicating they wer going to try to help. I sent back a couple of screenshots but so far thay have not figured it out. This is an issue between both companies that I hope they can iron out.

I will update this post if Zen support can help me. Whether they can even partially, or fully. Otherwise assume they couldn't figure it out. Thanks.

Alrighty. I am surprised that they could not fix this problem across the board. Nonetheless, I want to say GRAICAS, THANK YOU, Je vous remercie, Danke, Dekuji... all of the above, to GABOR from tech support. Was a pain but they did fix this issue for me. Terrific!

[Vincent]

Hi there Vincent!

Sorry if I was a bit slow. Could you email me on [email protected]? We could try some manual things!

I actually already did, 5 days ago, didn't you receive my mail ? Thanks !

[McLovin]

Hi there Vincent!

Sorry if I was a bit slow. Could you email me on [email protected]? We could try some manual things!

[Vincent]

McLovin, please really help, old purchases do not appear in the hub, only recent Star Wars and Marvel pack, along with Portal and Walking Dead, and Castle Storm / Wild West pack. I believe it ahs something to do with Microsoft purchase history which do not seem to display games that were bought more than 4 years ago, this is a big problem you need to set with them.

[steven120566]

Many tables get imported, but not all of them. I wanted to play Rome but the Core Pack is nowhere to be seen (says it costs 9,99€...)

All these issues with the Microsoft systems. Very similar. If differences exist they are few. Look man, FX3 is great and I will probably buy any appealing new stuff they release, but this inability to import what I paid for is souring this experience.

My case: I did e-mail tech support, and they did reply, indicating they wer going to try to help. I sent back a couple of screenshots but so far thay have not figured it out. This is an issue between both companies that I hope they can iron out.

I will update this post if Zen support can help me. Whether they can even partially, or fully. Otherwise assume they couldn't figure it out. Thanks.

[Vincent]

I made the import process and recent tables do import. When I go to "manage" the tables don't appear, when I select the greyed icon on main selection screen, it displays the price. Here again I past what I wrote in my mail to you and another thread :

unable to import PFX2 Core Pack, Zen Classics, Paranormal, Earth Defense, Excalibur, etc. from the 360 to the One...

I noticed those who don't import are the older purchases that don't display in Microsoft's purchase history any more (because they were made more than 4 years ago) :

only Walking Dead, Portal, recent Marvel and Star Wars tables and packs, Castle Storm & Wild West, will import.

[McLovin]

Hey there,

Could check the game manager page of Pinball FX3 to see if the tables of the pack are listed as downloadable addons? Have you done the import process?

[Vincent]

Many tables get imported, but not all of them. I wanted to play Rome but the Core Pack is nowhere to be seen (says it costs 9,99€...)