Bought new tabl-e-bundle in Store, but it is not showing up in game

[wildhagen]

Hi,

I just (well, an hour ago) bought a bundle of tables in the Microsoft Store. The purchase was succesfully completed.

However, when I restart the game, I don't see the tables I just bought. The only table I can play is the free one (Sorcerers Lair).

Under My Collection is says 1/75 (the free one). When i select "Restore tables", this does not change ("there were no tables to import").

I rebooted the PC, this made no difference.

I'm using Windows 10.

Can anyone tell me how I can play the tables I just bought?

Kind regards,
Jurgen

[Chili]

Hey wildhagen! Hit the space bar and the game will look for your previous purchases. This request may take some time and even time out depending on a number of factors. Exit Pinball FX3 and restart the game. Repeat the same process and your tables will begin downloading. Hope it helps!

[wildhagen]

Hey wildhagen! Hit the space bar and the game will look for your previous purchases. This request may take some time and even time out depending on a number of factors. Exit Pinball FX3 and restart the game. Repeat the same process and your tables will begin downloading. Hope it helps!

Unfortunately, that doesn't work. I still get the "there were no tables to import"-popup. Even 4 days after purchase, but maybe I should wait a few days longer before a table I bought will become available for download?

[Chili]

Hey! You can click the tables' buttons which you previously bought, after it will show "Download the tables". You can also try to delete FX3, then reinstall it.

[mountainmaster]

Just to make sure, did you link the game to your Microsoft Store account?

[Chili]

Just to make sure, did you link the game to your Microsoft Store account?

That's a good point!Thanks!

[wildhagen]

Hey! You can click the tables' buttons which you previously bought, after it will show "Download the tables". You can also try to delete FX3, then reinstall it.

When I do that, the only button I see is "Purchase". Where do I find the "Download the table"-button?

Just to make sure, did you link the game to your Microsoft Store account?

Yes, I did, I always use the same account for this kind of thing.


Edit: OK, i uninstalled Pinball FX3 completeley, and reinstalled it (from the Store of course). Now I see a "Download and Play". Apparently, you have to reinstall Pinball FX3 after buying new tables.

Thanks for all the help!!!!

[shogun00]

Apparently, you have to reinstall Pinball FX3 after buying new tables.

You don't have to reinstall each time you buy new tables.

This problem only happens once in a while, where something in the game and Apple's backend went bork. I experience it from time to time on the PS4 version as well.