Packs already purchased

[omerna]

Good Day Everybody.

The issue that I have is this. I've bought every pinball pack for the Xbox One. I had to reset the xbox. Now I have a few packs that are not allowing me to download without buying them again.

Here's the list that I have to buy again

Marvel Legends Pack
Heavy Hitters Pack
Cinematic Pack
Unsung Heroes
Sci-Fi Pack

Since these were purchased on the Xbox One I called them first. They said that these games are add-ons in the game and I have to contact Zen for assistance.

Thanks
Randy

[McLovin]

Hi Randy,

did you write to the support email too? (support at zenstudios dot com) If you did, there might be a chance that we managed to get back to you.

If not, please write to us there and we can help ya out.