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Why does every holiday have horrible servers???

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  • Linne_Zen
    replied
    Originally posted by sayazop
    The problem seems to be solved, Now also during normal weekdays horrible servers
    Could I ask when did you experience problems in which game? Thanks for your answer in advance!

    Leave a comment:


  • sayazop
    replied
    The problem seems to be solved, Now also during normal weekdays horrible servers
    Last edited by Linne_Zen; 07-07-2022, 08:30 AM.

    Leave a comment:


  • grenadier
    replied
    Servers are acting up again, and have been since yesterday based on threads on a Facebook group I'm in.

    If you can't nail down the problem, can you at least have someone check on them once or twice a day?

    Leave a comment:


  • grenadier
    replied
    Originally posted by Linne_Zen
    We are continuously working on the stability of the servers, hopefully, we can establish a comfortable gaming experience as soon as possible! We apologize for this error and the inconvenience it caused.
    We've been getting variations on this answer for over 6 months. It's well past time you find a way to resolve this on a permanent basis, instead of "working on it" indefinitely. If you're really working on it, it's time to FINISH the fix, or find someone who can.

    Leave a comment:


  • ZREXMike
    replied
    Originally posted by Linne_Zen
    We are continuously working on the stability of the servers, hopefully, we can establish a comfortable gaming experience as soon as possible! We apologize for this error and the inconvenience it caused.
    no, you are just too cheap to pay someone to mind the servers on weekends, which makes your last post a lie, sorry. sorry you have to lie, i mean.

    people pay good money to relax and enjoy some digital pinball on weekends, not be treated like idiots by companies that have the attitude "we got yer money, sucka, piss off".

    Leave a comment:


  • Linne_Zen
    replied
    We are continuously working on the stability of the servers, hopefully, we can establish a comfortable gaming experience as soon as possible! We apologize for this error and the inconvenience it caused.

    Leave a comment:


  • ZREXMike
    replied
    okay, been working good, let's see what happens this weekend.

    Leave a comment:


  • ZREXMike
    replied
    oh well, they say you get what you pay for...oh wait, not today, or any weekend.

    not willing to pay somebody to mind the servers on the weekends and holidays, it is not hard to see this. i don't play all that much anymore, but when i do it seems this is happening. i have many, many Zen tables, it is a shame this kinda cheesey crap is going on. i mean, i could see if it was a small independent, but is the leading video pinball company, surely someone could be paid a small hourly rate to mind the servers. they could take turns between the employees, the janitor could be trained to hit the switch to get it back going.

    jeez...

    edit: this is a "we got your money sucka, piss off" type thing.

    reminds me of American products like food, etc., they have gradually shrunk the package, and reduced the amount of stuff in them that makes for the good taste, like salt on chips (which they have made thinner as well) and sugar on candy, etc. American companies are out to squeeze all the profit out of things that they can, while making sure you get as little as they can possibly give you for your money.

    jeez...
    Last edited by ZREXMike; 07-04-2020, 06:02 PM.

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  • overall_fanatic
    replied
    After paused playing Pinball FX3 on PS4 for a few month I bought some Table Packs "on sale" - now I must find out that there are big problems with the connection to the servers - PSN works fine, my internet has no problems, no other game on PS4 have problems.

    This sucks a lot when you score great and nothing will happen & recognized because i'm "offline" for Zen. Every time on the last 3 days I habe these problems here in Germany so what's going on there?

    I paid so much money & support since the begining with ZP1 fpr all tables - but now it seems Zen Studios are not interessted in their own Pinball Game?

    I also must find out that there are no new tables after all this months! Not even announced?

    Leave a comment:


  • OO1OO1OO
    replied
    The problem seems to be solved: Now also during normal weekdays horrible servers

    During the last weeks it's getting worse.
    Now also a lot of problems during normal working days...

    Leave a comment:


  • wildhagen
    replied
    And the servers are down AGAIN. Zen doesn't care anymore about this game, obviously, by refusing to fix thjs problem which is going on for more than 1 year....

    They got their money from the customers, so why should they care. That seems to be how Zen is thinking...

    Leave a comment:


  • grenadier
    replied
    Originally posted by OU7CAS7
    Email received from Bence Banszki, Community Representative of Zen Studios:
    Scroll up, and you'll see similar statements in April...and February. It's past time to get this out of the discussion stage and actually do something.

    Leave a comment:


  • OU7CAS7
    replied
    Email received from Bence Banszki, Community Representative of Zen Studios:

    Hi Tristanlbailey,

    Thanks for contacting us and for explaining this problem in detail to us!

    There is constant communication regarding the server problems at us and it reached the highest levels of the company so we are aware of the problem and we are gearing up to make these go away. Also, I am collecting the user feedbacks and ideas, and forward it to the developers.

    Hopefully, we can improve the quality of the servers, thank you for your patience in this matter.

    Best regards,
    Bence Banszki
    Community Representative
    Zen Studios

    Leave a comment:


  • darky1986
    replied
    still the same after 4 months

    After 4 months not playing I picked up the wire and started again.
    Oh man , I really rocked out that back to to future table!
    Couldn't wait to see if I beated my friends highscores, and guess what... the highscores din't load just like it din't load 4 months ago.

    Really... I'm getting so tired, so frustrated and so angry at the same time.
    You guys keep saying: we are aware of the server problems and looking into it.
    But month after month, week after week every weekend this happens again.

    I bought all your DLC, and si still really love it.
    But I'm really doubting about buying dlc in future from you guys.

    Plz,you guys are loosing costumers... wake up!
    even on steam its raining complaints
    https://steamcommunity.com/app/44212...2086107025770/

    Leave a comment:


  • sui99
    replied
    Well formulated; I hope you get a response.

    I myself am way too tilted at the moment to post anything constructive. Everytime I sit down to post another bug, I have to delete my post cause it turned into a childish rage...

    I love the game and appreciate the developers talent for amazing table design. But support, communication and client stability are more than lackluster and makes it hard to remain "a fan of the company". Which is a shame, really.

    Leave a comment:

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