Technical Issues? Post Here

[innate]

The recent update did not correct the portrait problem.

[BarbieBobomb]

The recent update did not correct the portrait problem.

Yep, still working on it.

[Solitude]

No way, man! I don't want to ruin the surprise, it's gonna be epic!

And before someone reads too much into this, no, it has nothing to do with the company that made Jill of the Jungle.

[MarkItZeroSmoky]

The recent update did not correct the portrait problem.

I see the update....is there a list of issues fixed? Thanks in advance...

[BarbieBobomb]

I see the update....is there a list of issues fixed? Thanks in advance...

Nothing major, just an update to fix a couple of incompatibility issues with certain devices.

[iCub]

Major Stability Issues

Since the update from THD to just HD, I have run into lots of problems on my Acer Iconia A100 (Stock ICS).

The app often crashes when the table has just loaded and is in attract mode, resulting in a dump back to desktop. This is particularly common on tables with "intros" like Civil War and Avengers but also happens a lot on WW Hulk.

Immediately playing the game after a cold boot of the tablet allows me to play the tables, but if I exit the app and go back to it later in the day then its back to crashing. Sometimes the table doesn't even finish loading before being booted back to the desktop. Equally, if I cold boot the tab but don't play the game immediately, then the crashing occurs when I do load it up.

I have tried reinstalling the app and redownloading all tables, wiping the app cache before each play and even terminating any background apps; all to no avail.

The old THD version of the game was rock solid; probably the most stable of any of my Android games. Hopefully these issues are just teething troubles as you add support for more devices.

The latest update released a couple of days ago made no difference to the above issues.

[BarbieBobomb]

Since the update from THD to just HD, I have run into lots of problems on my Acer Iconia A100 (Stock ICS).

The app often crashes when the table has just loaded and is in attract mode, resulting in a dump back to desktop. This is particularly common on tables with "intros" like Civil War and Avengers but also happens a lot on WW Hulk.

Immediately playing the game after a cold boot of the tablet allows me to play the tables, but if I exit the app and go back to it later in the day then its back to crashing. Sometimes the table doesn't even finish loading before being booted back to the desktop. Equally, if I cold boot the tab but don't play the game immediately, then the crashing occurs when I do load it up.

I have tried reinstalling the app and redownloading all tables, wiping the app cache before each play and even terminating any background apps; all to no avail.

The old THD version of the game was rock solid; probably the most stable of any of my Android games. Hopefully these issues are just teething troubles as you add support for more devices.

The latest update released a couple of days ago made no difference to the above issues.

Thanks-- I'll let the team know what's up.

[Kosmo]

Displays incorrectly on acer A700

Hello; Ive played this excellent game on my Samsung Note, , Wife's Ipad, and other 1280x800 tablets all good.

I recently purchased an ACER A700 with the 1920x1200 display, when you rotate the tablet vertical, the screen is shifted to the left 1/2 of screen. and you cant play it. I suspect that's due to the increased screen resolution. Is there plans to update to have it display correctly? Worked fine in the New Ipad.

I rather play in vertical orientation so the table if fully displayed.

Thank you

Tried running with ICS and currently using Jelly Bean, same results. All factory OS updated installed.

[BarbieBobomb]

Hello; Ive played this excellent game on my Samsung Note, , Wife's Ipad, and other 1280x800 tablets all good.

I recently purchased an ACER A700 with the 1920x1200 display, when you rotate the tablet vertical, the screen is shifted to the left 1/2 of screen. and you cant play it. I suspect that's due to the increased screen resolution. Is there plans to update to have it display correctly? Worked fine in the New Ipad.

I rather play in vertical orientation so the table if fully displayed.

Thank you

Tried running with ICS and currently using Jelly Bean, same results. All factory OS updated installed.

Thanks--we are working on a fix

[iCub]

Thanks-- I'll let the team know what's up.

My problems with crashing have been cured with yesterday's update that added the video trailers. Thank you very much; that is some fast response.

[MarkItZeroSmoky]

recent update 1-16-13

Nothing major, just an update to fix a couple of incompatibility issues with certain devices.

Well I don't know what ya guys did....it certainly wasn't just adding in the trailer thingy....which I don't even see, probably cause I already own em all, lol, but it seems to have gotten a lot clearer/crisp graphic wise. I can see the table better, can follow the ball better, hit shots better now. The fps seems improved, I barely had any lag/stutter in the couple games I played. And I expect a little on occasion when alots goin on during a game, it is just a cellphone after all. Overall its improved what was already running fine in my mind anyway. Thanks guys!

Runnin on HTC EVO 4g LTE on jellybean.

[pkrsccr]

Asus Pad

Asus Transformer Pad TF700T on JB latest firmware 10.4.4.25 (But experience same issue on previous firmware).

Game plays awesome on landscape for most maps (some graphical issues that I have noticed on Paranormal), but the main issue I am having right now is that I am unable to play in portrait mode! The touch on the screen responds appropriately (left side tap moves left flipper, right side tap moves right flipper), but the image is shifted too far to the left and I can only see half of the table.

Edit: this is the case for any and all tables

screenshot.jpg

[iCub]

My problems with crashing have been cured with yesterday's update that added the video trailers. Thank you very much; that is some fast response.

Oops! Sorry Barbie, I spoke too soon. All the problems are still there to a greater or lesser degree. Still lots of crashing on table first appearing on screen. Worst offenders are Thor, Avengers, Civil War (worst of all), Fantastic 4 it would seem, though it also happens sometimes on Sorcerers Lair too.

Definitely better after a reboot, but only on the first use of the game; after that, it's pot luck as to whether it will work or not.

Strikes me that it could be a buffering issue to do with the sound or gfx, but that is just a hunch.

[themosh]

Swarm

Hi Barbie,

I had a real wizard's game last night. Over 3 billion on Avengers.But Swarm only gave credit for 2+ billion. Is there a cap on scores, or mayber a bug?
I took some screen shots to prove it.
Thanks.

[BarbieBobomb]

Hi Barbie,

I had a real wizard's game last night. Over 3 billion on Avengers.But Swarm only gave credit for 2+ billion. Is there a cap on scores, or mayber a bug?
I took some screen shots to prove it.
Thanks.

Yeah I would assume that it does-- is anyone else having this happen?