Technical Issues? Post Here

[dirtschmooz]

not optimised

N7105 Galaxy Note 2
Running 4.1.1
Rooted
All other apps/processes shut down prior to playing.

1 - in landscape, most views on all the tables I own have some lag/jerkiness. Nothing Really bad, but not as you'd expect from a powerful device.

2- if using enhanced visuals, the game plays so bad, with lots of frame drops that it's not viable.


I own vita/360/ps3 version of your games, so love them. Just a little disappointed with the performance on my handset at the moment. Until fixed, not gonna purchase any additional tables.

If you need more info let me know. Keep up the good work and look forward to some improvements soon.

[BarbieBobomb]

N7105 Galaxy Note 2
Running 4.1.1
Rooted
All other apps/processes shut down prior to playing.

1 - in landscape, most views on all the tables I own have some lag/jerkiness. Nothing Really bad, but not as you'd expect from a powerful device.

2- if using enhanced visuals, the game plays so bad, with lots of frame drops that it's not viable.


I own vita/360/ps3 version of your games, so love them. Just a little disappointed with the performance on my handset at the moment. Until fixed, not gonna purchase any additional tables.

If you need more info let me know. Keep up the good work and look forward to some improvements soon.

The enhanced setting is intended for Tegra devices, and the other setting for all other compatible Android devices. I suggest restarting your device/making sure all other apps are closed down for best results

[dirtschmooz]

The enhanced setting is intended for Tegra devices, and the other setting for all other compatible Android devices. I suggest restarting your device/making sure all other apps are closed down for best results

Thanks for the response, albeit a little condescending. Of course I have restarted the device etc. I am just posting the findings and experiences to try and help you get the game running better because it needs to be improved.

[BarbieBobomb]

Thanks for the response, albeit a little condescending. Of course I have restarted the device etc. I am just posting the findings and experiences to try and help you get the game running better.

I didn't mean to sound condescending, my apologies. There are varying levels of familiarity with our game/devices and I always try to help.

[dirtschmooz]

I didn't mean to sound condescending, my apologies. There are varying levels of familiarity with our game/devices and I always try to help.

Thanks. As I say, big fan of Zen pinball across all platforms just trying to give feedback.

Take care

[ibomat]

Picture shifted to the left on TF700T

Hello Barbie!

Like others I cannot play Zen Pinball since weeks. The game recieved an update some time ago and afterwards the whole picture was shifted to the left when you are holding the tablet upright so you can only see half of the screen. And of course that makes it unplayable.

My device is an Asus TF700T and the game was working flawless before that mentioned update.

I don't wanna rush but I cannot understand why it takes so long to fix that bug. I mean, the game was working before so it cannot be so hard to bring it back to life I guess??!? Can you foresee when the fix will be released?

Thank you very much in advance for your info...

[BarbieBobomb]

Hello Barbie!

Like others I cannot play Zen Pinball since weeks. The game recieved an update some time ago and afterwards the whole picture was shifted to the left when you are holding the tablet upright so you can only see half of the screen. And of course that makes it unplayable.

My device is an Asus TF700T and the game was working flawless before that mentioned update.

I don't wanna rush but I cannot understand why it takes so long to fix that bug. I mean, the game was working before so it cannot be so hard to bring it back to life I guess??!? Can you foresee when the fix will be released?

Thank you very much in advance for your info...

Not sure when this is happening, but it is on our list of things to fix. Sorry about the wait!

[riwansk]

Picture shifted to the left on TF700T also and new user

I am a new user to the game and TF700T. I hope there will be fix to this soon before I buy more tables or recommend this to others.

[iCub]

Oops! Sorry Barbie, I spoke too soon. All the problems are still there to a greater or lesser degree. Still lots of crashing on table first appearing on screen. Worst offenders are Thor, Avengers, Civil War (worst of all), Fantastic 4 it would seem, though it also happens sometimes on Sorcerers Lair too.

Definitely better after a reboot, but only on the first use of the game; after that, it's pot luck as to whether it will work or not.

Strikes me that it could be a buffering issue to do with the sound or gfx, but that is just a hunch.

Hello Barbiebobomb, just to let you know that the latest update has now fixed the crashing issue on the Acer A100. Tried a few loading scenarios and some task switching and everything was fine. Thank you.


Oops... I spoke to soon again... had a few crashes this morning :-( But it is definitely more stable than it was. I would say its ok 80% of the time.

[Madval]

Hi there !
Last time I posted it was one month ago, and the bug with the vertical tablet view is always here...
Any ideas when this will be patched ?
Cheers.

[BarbieBobomb]

Hi there !
Last time I posted it was one month ago, and the bug with the vertical tablet view is always here...
Any ideas when this will be patched ?
Cheers.

Sorry no ETA on that one right now.

[psies]

very laggy on nexus 10 (enhanced graphics)

Hi there,

The sorcerer's lair plays great on my wife's nexus 7 with visual quality on enhanced. But when i play this table on my nexus 10 32gb is lags so hard.. it looks like i am only gettng 3 or 4 fps. Turning off enhanced quality. It plays much much better. I would say as it should be!
Please don't tell me my dual core 1.7Ghz of my nexus is not fast enough?
I am running v 4.2.1
I really want to buy more tables but this problem is holding me back.

update: It's not only ingame that's laggy. As soon as you turn on enhanced visual the menu everyting is laggy and slow.

[Solitude]

The enhanced visuals option is designed to be run on Tegra 3 processors. Since the 7 has one and the 10 doesn't, the 10 isn't going to work well with that option.

[Pliskin717]

it's been almost 2 months and still no fix

Since the recent update when I hold my tablet in portrait mode the app does not display correctly. You are only able to view half the app no matter if you are in the menu or the game. Before the update I didn't have this issue.

I'm using an Asus Transformer TF700T running Android 4.1.1 unrooted stock rom.

Time to start refunding people I think..

[BarbieBobomb]

Time to start refunding people I think..

PM me if you'd like to request a refund.