Technical Issues? Post Here

[Lock1454]

No sir, tried each a couple times Also reinstalled and redownloaded tables. I've done everything I can think of besides a FDR.

Oh well, tried another round of all the various fixes I could think of and the entire game's still no good. Shame I bought Shaman as soon as the game updated to not even be able to try it Guess I'm forced to wait for the next update and keep my fingers crossed that it fixes whatever problem snuck in with the previous update...

[BarbieBobomb]

G'day from Australia, I have a Telstra HTC One XL running Android 4.1.1, Software 3.17.841.9, CPU Qualcomm MSM8960 Snapdragon Dual-Core 1.5GHz 'Krait' with an Adreno 225 GPU (full specs at http://www.gsmarena.com/htc_one_xl-4572.php). Unfortunately every time I play i get full screen corruption at random times throughout my play through and the only way to fix this is by force closing and re-opening the app.


Thanks in advance.

Oh well, tried another round of all the various fixes I could think of and the entire game's still no good. Shame I bought Shaman as soon as the game updated to not even be able to try it Guess I'm forced to wait for the next update and keep my fingers crossed that it fixes whatever problem snuck in with the previous update...

If you'd like, send me your Google play account addresses and I'll request refunds for you.

[terafloppy]

Video of Asus TF700T swarm/google/facebook logon issue

I know about the portrait issue--that's been happening for a while now - the video thing is weird and if it's what I think it is, then we might have to just give a refund. Boo

Terafloppy, can you email me a screenshot of the video glitch? [email protected].

No problem! I've created a video of it. I'll email it to you as well.

http://youtu.be/SNK5HBb-N24

[BarbieBobomb]

Google Play. It doesn't show up in my Amazon App Store app. On Amazon's site, it says that the Zen Pinball HD (Kindle Tablet Edition) is not compatible. I 'bought' the free app on Amazon's site and even though it then showed up in my cloud area, it won't install the app. It's probably because my Kindle Fire is using the Jelly Bean OS.

Message me your Google play address and I can request a refund for any tables that don't work.

[sKumbag70]

If you'd like, send me your Google play account addresses and I'll request refunds for you.

So the HTC One XL is not compatible in that case? If so then bummer I hadn't purchased any tables as yet so I don't need a refund. Thanks BarbieBobomb!

[MarkItZeroSmoky]

G'day from Australia, I have a Telstra HTC One XL running Android 4.1.1, Software 3.17.841.9, CPU Qualcomm MSM8960 Snapdragon Dual-Core 1.5GHz 'Krait' with an Adreno 225 GPU (full specs at http://www.gsmarena.com/htc_one_xl-4572.php). Unfortunately every time I play i get full screen corruption at random times throughout my play through and the only way to fix this is by force closing and re-opening the app.

Thanks in advance.

Your device should be compatable. I have an HTC EVO 4g LTE...im no tech guy by any means, but i cant see much, if any difference in specs...http://m.gsmarena.com/htc_evo_4g_lte-4665.php i have never had any issues like that on my device. (Knock on wood, lol) I have most background apps turned off, auto-sync off, standard graphics settings. I dont know if that will correct your issue, but try that and see if it makes a difference for you...

Edit: additional info...i have seen my screen go a little goofy on me (the screen looks stretched out) occaisionally if i rotate between landscape and portrait mode during a game, but it resolves itself if i pause, then hit the pause screen back key arrow.....hope any info helps.

[pyromaniac_66]

problem installing paranormal table

Hi there,

Every time I try to download and install the paranormal table it gets to 100% and I get the error message "downloaded data is corrupt please try again".

Any suggestions to fix this?

I am on a Samsung galaxy note tab 10.1
Android 4.1.2

Thanks!

[SSTSylvain]

Did it's a bug, that i cant see the pinball "Mars", inside Android version.

Windows 8 x64 Pro

Did it's a bug, that i cant see and/or download the pinball "Mars", inside Zen Pinball HD Android version.

Inside Windows 8 x64 Pro i can play free, inside "Zen Pinball FX 2", the "Mars Pinball" table. But i dont see that pinball table on Android and not on Nintendo 3DS.

I am on a Samsung galaxy note tab 10.1 Android 4.1.2

[BarbieBobomb]

Hi there,

Every time I try to download and install the paranormal table it gets to 100% and I get the error message "downloaded data is corrupt please try again".

Any suggestions to fix this?

I am on a Samsung galaxy note tab 10.1
Android 4.1.2

Thanks!

We're doing some server adjustments, keep trying!

[BarbieBobomb]

Windows 8 x64 Pro

Did it's a bug, that i cant see and/or download the pinball "Mars", inside Zen Pinball HD Android version.

Inside Windows 8 x64 Pro i can play free, inside "Zen Pinball FX 2", the "Mars Pinball" table. But i dont see that pinball table on Android and not on Nintendo 3DS.

I am on a Samsung galaxy note tab 10.1 Android 4.1.2

On the Win 8 version of the game, Mars is the free table, and for Zen Pinball HD, the free table is Sorcerer's Lair.

[SSTSylvain]

Then did you will include soon, "Mars" Pinball table inside Zen Pinball HD ?

On the Win 8 version of the game, Mars is the free table, and for Zen Pinball HD, the free table is Sorcerer's Lair.

To reply = i dont see the pinball table "Mars" on Android and i dont see it also on Nintendo 3DS...
Then did you will include soon, "Mars" Pinball table inside Zen Pinball HD for Android?
Thanks in advance, ...

[BarbieBobomb]

To reply = i dont see the pinball table "Mars" on Android and i dont see it also on Nintendo 3DS...
Then did you will include soon, "Mars" Pinball table inside Zen Pinball HD for Android?
Thanks in advance, ...

Not sure if/when it will come to Android, but if we do, we'll post the news

[songor2000]

If you're having a technical issue such as poor performance, force closing, etc., please post the following information here:
- The symptoms and their frequency (always, occasional, etc.)
- The model of your hardware (e.g., Motorola Xoom)
- The version of Android you are running (e.g., 2.3.4)
- Anything else we should know (rooting, custom ROM, etc.)

There are a lot of different devices out there that all behave a little differently, so we appreciate your help in tracking down these problems!

Hi Zen

I just paid for Epic Quest and after download I have this error:
Downloaded data is corrupt. Please try again

I tried again so many times still have to same problem. Would you please look into it.
I am using Nexus 7 (android 4.2.2) and all other tables are OK

Cheers

[BarbieBobomb]

This should be resolved soon, sorry for the delay!

[lionheartkc]

There's an updating coming in the next few days, let me know if that doesn't resolve the issue.

So, I ended up having to send my device in for service. It's back and working fine, but the new update to the game, with the tap to nudge makes the game totally unplayable. The entire left side of my screen causes a nudge if I do much more than lightly tap, and therefor the game tilts frequently just from trying to use the left flippers. How can I go back to the previous version and/or when can I expect an update that allows the tap to nudge feature to be turned off?