Technical Issues? Post Here

[viper91xx]

Can't verify game license

Hi im having the same issue with the archer, american dad, family guy, and portal apps.

When i load up the apps i get a popup of "checking game license", This popup will stay up seemingly indefinitely.

Any help would be greatly appreciated, i really enjoyed them before switching phones.

[Refuel]

Pixel 2 XL. Zen/marvel/starwars pinball not displaying the whole screen

Just upgraded to a pixel 2 XL and when i pinball it up with my three pinball apps mentioned above and I play horizontally the right side of the screen is cut off regardless of which way i hold it horizontally (90 right or 90 left from the north position). There is a black bar which cuts off the right side menu buttons. This black bar is typically reserved for the back,google assistant, and menu buttons on the bottom of the phone. Other games will remove this black bar to display the entire game on all of the visible screen. On other games I can still swipe to bring up a faded overlay of the back button but on zen products the black bar is there the whole time obscuring the right side of the screen. Please help!

[hajdu]

Hey there,
we are aware of this and the Android developers are working on the optimization but this resolution needs more work to put in than they first thought.
So sorry about that!
Wishing you the best!

[melan]

shield sign in issues

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leaderboards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given. Maybe because my Google account has 2-FA?

[STEVE]

Can you tell me if it's possible to try out a new table before purchasing? Thanks.

[Ratgog420]

I have the same problem did you figure it out???

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leaderboards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given. Maybe because my Google account has 2-FA?

I have the same problem did you figure it out???

[Ratgog420]

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leader boards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given.

I want to keep buying more tables! But without achievements and leader boards seems dumb.

All my other games connect with Google game services and keep track of my progress and achievements and help would be appreciated!!!

Also can my Steam table purchases be moved to my android nvidia shield tv?

[Ratgog420]

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leader boards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given.

I want to keep buying more tables! But without achievements and leader boards seems dumb.

All my other games connect with Google game services and keep track of my progress and achievements and help would be appreciated!!!

Also can my Steam table purchases be moved to my android nvidia shield tv?

[Chili]

Hey Ratgog420! Thanks your reporting this issue! First of all, regarding Steam - Android: unfortunately cross-platform transfer is something we are not allowed to offer since different stores are operated by different service providers.
Regarding leader boards: I reported the issue to our developers, they will investigate the problem. Thanks for your patience!

[OSPerry]

I have an LG v30 android running Oreo. My version seems to crop the playfield a bit, as well as when you are in the interface a lot of the interface buttons are cropped off and some are nearly totally out of frame.

[OSPerry]

I have an LG v30 android running Oreo. My version seems to crop the playfield a bit, as well as when you are in the interface a lot of the interface buttons are cropped off and some are nearly totally out of frame.

I figured it out on my own. It is an option under the settings on LG V30 phone.

https://www.gottabemobile.com/how-to-enable-fullscreen-apps-on-the-lg-v30/

I set it to 16:9 and that fixed it. There is now a black bar at the top and bottom, but now I see the entire screen.

[paulcola]

Program shuts down as soon as I try to start Gorgar in the Williams Challenge

Can replicate every time.
Samsung Galaxy Tab A
Android 7.1.1
No customizations or hacks;

I've sent feedback every time so hopefully you have the log files. I'm in the middle of the challenge event but can't play until it works.

Thanks!

[Chili]

Hey paulcola! Can you please describe your issue a little bit more? Actually I'm not familiar with Gorgar, in Williams Challenge. Are you sure you wanted to contact with us regarding this issue?

[Jdog]

Hello, I bought some tables (A-force pack and Back to the Future) on my phone, but they wont download on my other Android device! I have a SHIELD I use because it has a controller, when I try to purchase again on my shield rather than phone it says I already have the items purchased, what gives!?

[EfACTOR]

Stutter Vega 56

Hi
Has anyone else experienced stutter on all FX3 tables with a Vega 56 card?? FX2 is OK Latest drivers, low or high settings no diff. Win10 /64 Pro,32GB ram, I7. This really is terrible.