Announcement

Collapse
No announcement yet.

Technical Issues? Post Here

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • dmeisters
    replied
    Yup. I'm using 1.35. The other tables I have installed are: venom, iron man, Thor, pasha, Rome, Wild West rampage, Mars, and tesla


    Sent from my iPhone using Tapatalk

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by dmeisters View Post
    I'm running iOS 9.1


    Sent from my iPhone using Tapatalk
    Thanks for the details! We've had this issue reported a few times since the last app update, are you also using the latest app version (1.35)? Also can you give me a list of the tables you have installed? Thanks

    Leave a comment:


  • dmeisters
    replied
    I'm running iOS 9.1


    Sent from my iPhone using Tapatalk

    Leave a comment:


  • dmeisters
    replied
    Technical Issues? Post Here

    Thanks for the quick response! I've been playing for about half a year and just started having this problem a few days ago. I have around 10 tables but recently I've been only playing sorcerers lair in order to improve my high score. I'm not aware of this problem in any of the other tables.

    Running iOS 9.1. Device is iPhone 6

    Doesn't happen every time but usually happens after I've been playing a game for already 10 minutes.
    Last edited by dmeisters; 11-05-2015, 07:05 PM.

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by dmeisters View Post
    My sorcerers late table crashes randomly. It goes into slow motion at a random point during the game and then crashes. Any suggestions on how to fix?


    Sent from my iPhone using Tapatalk
    Some questions:

    About how long has it been doing this?

    Does it happen every time?

    What device and OS version are you running?

    Any other tables with the same behavior?

    Thanks!

    Leave a comment:


  • dmeisters
    replied
    My sorcerers late table crashes randomly. It goes into slow motion at a random point during the game and then crashes. Any suggestions on how to fix?


    Sent from my iPhone using Tapatalk

    Leave a comment:


  • CalvinMartyKlein
    replied
    The Zen Pinball app that I have been using for years is now saying it's not compatible w/ my tablet on Amazon. I own many of the tables on it. I have an Insignia NS-15AT10 tablet. I can't get the update to allow me to purchase the Balls of Glory tables.

    http://www.amazon.com/Zen-Studios-Pi...dp/B00COMLLX2/

    Please fix this.

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by armadillo View Post
    i updated from the mac app store today and now zen pinball 2 won't open. It unexpectedly quits. If i click reopen it does it again. I trashed the app and re-installed from the app store. Same thing happens. I'm running os x 10.11.1

    edit: Wow! Before i even finished writing this they answered my email. Now that's fast support!
    Yay!

    Leave a comment:


  • Armadillo
    replied
    Unexpectedly Quits

    I updated from the Mac app store today and now Zen Pinball 2 won't open. It unexpectedly quits. If I click reopen it does it again. I trashed the app and re-installed from the app store. Same thing happens. I'm running os x 10.11.1

    Edit: Wow! Before I even finished writing this they answered my email. Now that's FAST support!
    Last edited by Armadillo; 10-28-2015, 07:10 PM.

    Leave a comment:


  • n3tizen
    replied
    Originally posted by BarbieBobomb View Post
    Can you post or send a screenshot of this?
    sent to support

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by n3tizen View Post
    Daylight hours on Bob's Burgers is very washed out, to the extent where the colours are blown out in some areas. Initially I thought I had the brightness too high on my Shield tablet, but when I hooked it up to my correctly calibrated HD display in console mode I saw that the colours were even worse than they appeared on the tablets native display.

    When it switches over to night mode the colours are "better" but it's more just a grey(?) filter that appears to be applied to the whole playfield to give the appearance of shadow/dark.

    Please find a way to make the day mode not so eye blindingly bright, and please do something about the washed out colours. I wouldn't even be opposed to the Day Mode being somewhere halfway between where it and Night Mode are presently, and having Night Mode be even darker to give more contrast and "dynamic" effect to the lights/characters etc.

    Shield Tablet (unrooted) OS 5.1.1
    Zen Ver. 1.32
    Can you post or send a screenshot of this?

    Leave a comment:


  • n3tizen
    replied
    Daylight hours on Bob's Burgers is very washed out, to the extent where the colours are blown out in some areas. Initially I thought I had the brightness too high on my Shield tablet, but when I hooked it up to my correctly calibrated HD display in console mode I saw that the colours were even worse than they appeared on the tablets native display.

    When it switches over to night mode the colours are "better" but it's more just a grey(?) filter that appears to be applied to the whole playfield to give the appearance of shadow/dark.

    Please find a way to make the day mode not so eye blindingly bright, and please do something about the washed out colours. I wouldn't even be opposed to the Day Mode being somewhere halfway between where it and Night Mode are presently, and having Night Mode be even darker to give more contrast and "dynamic" effect to the lights/characters etc.

    Shield Tablet (unrooted) OS 5.1.1
    Zen Ver. 1.32

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by rltusch View Post
    Updates:

    Playing the Secrets of the Deep table, I actually managed to get the Escape magnet to trigger exactly once in about 145 to 150 attempts (which takes at least 4 ramp shots to enable and you only get 6 tries until you have to set it all up again). Granted, I didn't always hit the acceptable position/range with every attempt that I made... to be fair, I probably only timed things right in about 20 to 25 of my attempts... but I only got it to work once. I can't even remember where I touched the screen except that it was on the left side and the left flipper triggered at the exact moment that the Escape magnet worked.

    Also, I managed to get the ball to move upward on the crane with the right flipper, but could never get it to move downward with the left simply because I had to release the right flipper when triggering the left flipper to allow the motion to be reversed, but that caused the ball to be released from the crane instead of moving downward while attached to the crane. I have seen a game console allow the ball to be moved both directions without being released. Is there actually a way to make that work properly? If not, could the release be changed to be a checkmark on the right edge of the screen, like the one that fires the ball out of the periscope?

    Thank you once again for all of your excellent work!
    Thanks for the feedback

    Leave a comment:


  • BarbieBobomb
    replied
    Originally posted by UrbanCowboy View Post
    HELP!!! Ive been playing every game since they came out but now on my Amazon Zen Pinball HD app, it lost my games and will not connect to the Zen Game Server.
    BUT, I downloaded the Zen Star Wars app and the games downloaded right in.
    I tried completely deleting the app from my kindle and my cloud but when I redownload, same issue. Now..the popup comes right up announcing the new Portal Trailer which tells me the server is connected at that point unless push notices come in separately.
    and the only "odd popup I get is one stating that "if I encounter lag, change my accesibility settings" but I do not have the settings referred to.
    PLEASE SOMEONE HELP A FAT MAN OUT!! I have tried everything I know and failed

    Thank you in advance for telling me the most obvious and stupid solution. I'll go get my "hair shirt" ready
    We had some intermittent server issues over the weekend, try tapping the shopping cart icon within the ZP HD app, or tap each table individually to download your tables. Let me know if you still have trouble and please include your user ID from the About section of the app. If it's easier for you to email me, that works too support at zenstudios dot com

    Leave a comment:


  • rltusch
    replied
    Update: Functionality issues on Android devices

    Updates:

    Playing the Secrets of the Deep table, I actually managed to get the Escape magnet to trigger exactly once in about 145 to 150 attempts (which takes at least 4 ramp shots to enable and you only get 6 tries until you have to set it all up again). Granted, I didn't always hit the acceptable position/range with every attempt that I made... to be fair, I probably only timed things right in about 20 to 25 of my attempts... but I only got it to work once. I can't even remember where I touched the screen except that it was on the left side and the left flipper triggered at the exact moment that the Escape magnet worked.

    Also, I managed to get the ball to move upward on the crane with the right flipper, but could never get it to move downward with the left simply because I had to release the right flipper when triggering the left flipper to allow the motion to be reversed, but that caused the ball to be released from the crane instead of moving downward while attached to the crane. I have seen a game console allow the ball to be moved both directions without being released. Is there actually a way to make that work properly? If not, could the release be changed to be a checkmark on the right edge of the screen, like the one that fires the ball out of the periscope?

    Thank you once again for all of your excellent work!
    Last edited by rltusch; 05-25-2015, 11:31 AM.

    Leave a comment:

Working...
X