Technical Issues? Post Here

[bonqu]

Table Guides not showing graphics

I am on a Pixel 3 running Android 10, Oct 2019 update.

I have noticed that the Table Guides are no longer showing the graphics when viewed. The text description is still there but not the table graphics with the arrows pointing to where the ball needs to go.

I have tried uninstalling and reinstalling Zen Pinball and all the tables but same result.

[prometheano]

Williams tables not syncing parts/level etc

I originally started playing both Zen and Williams on my phone. I installed it on my tablet and logged in with the same Google Play account but in Williams, my level, table stats, parts, etc., did not sync to the tablet. I did not have this problem in the Zen Pinball app. My tables synced to both without a problem. The phone details are below. I'm attaching a photo of what the tablet shows as the User ID, which does not match. Thanks for your help!

AppVersionName:1.2.4
AppVersionCode:16
GameTitle:Williams Pinball
GameVersion:80
DeviceType:Google Pixel 2 XL
OSVersion:9
DeviceID:11912820155320071170
UserID:17810075243121853092
AppID:3993
Store:Google Store

Tablet photo with user & device ID:

IMG_20190822_200754.jpg

[EfACTOR]

Stutter Vega 56

Hi
Has anyone else experienced stutter on all FX3 tables with a Vega 56 card?? FX2 is OK Latest drivers, low or high settings no diff. Win10 /64 Pro,32GB ram, I7. This really is terrible.

[Jdog]

Hello, I bought some tables (A-force pack and Back to the Future) on my phone, but they wont download on my other Android device! I have a SHIELD I use because it has a controller, when I try to purchase again on my shield rather than phone it says I already have the items purchased, what gives!?

[Chili]

Hey paulcola! Can you please describe your issue a little bit more? Actually I'm not familiar with Gorgar, in Williams Challenge. Are you sure you wanted to contact with us regarding this issue?

[paulcola]

Program shuts down as soon as I try to start Gorgar in the Williams Challenge

Can replicate every time.
Samsung Galaxy Tab A
Android 7.1.1
No customizations or hacks;

I've sent feedback every time so hopefully you have the log files. I'm in the middle of the challenge event but can't play until it works.

Thanks!

[OSPerry]

I have an LG v30 android running Oreo. My version seems to crop the playfield a bit, as well as when you are in the interface a lot of the interface buttons are cropped off and some are nearly totally out of frame.

I figured it out on my own. It is an option under the settings on LG V30 phone.

https://www.gottabemobile.com/how-to-enable-fullscreen-apps-on-the-lg-v30/

I set it to 16:9 and that fixed it. There is now a black bar at the top and bottom, but now I see the entire screen.

[OSPerry]

I have an LG v30 android running Oreo. My version seems to crop the playfield a bit, as well as when you are in the interface a lot of the interface buttons are cropped off and some are nearly totally out of frame.

[Chili]

Hey Ratgog420! Thanks your reporting this issue! First of all, regarding Steam - Android: unfortunately cross-platform transfer is something we are not allowed to offer since different stores are operated by different service providers.
Regarding leader boards: I reported the issue to our developers, they will investigate the problem. Thanks for your patience!

[Ratgog420]

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leader boards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given.

I want to keep buying more tables! But without achievements and leader boards seems dumb.

All my other games connect with Google game services and keep track of my progress and achievements and help would be appreciated!!!

Also can my Steam table purchases be moved to my android nvidia shield tv?

[Ratgog420]

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leader boards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given.

I want to keep buying more tables! But without achievements and leader boards seems dumb.

All my other games connect with Google game services and keep track of my progress and achievements and help would be appreciated!!!

Also can my Steam table purchases be moved to my android nvidia shield tv?

[Ratgog420]

I have the same problem did you figure it out???

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leaderboards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given. Maybe because my Google account has 2-FA?

I have the same problem did you figure it out???

[STEVE]

Can you tell me if it's possible to try out a new table before purchasing? Thanks.

[melan]

shield sign in issues

I'm new to Zen Pinball and loving it so far. I have a shield v6.3. My only complaint is that I can't sign into the leaderboards. Looks like sign in is via Google Games Services. Sign in is attempted but never completes with no error message given. Maybe because my Google account has 2-FA?

[hajdu]

Hey there,
we are aware of this and the Android developers are working on the optimization but this resolution needs more work to put in than they first thought.
So sorry about that!
Wishing you the best!