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New patch broke my game :(

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  • #16
    Awesome! Can't wait. Been wanting to play the new Portal table.

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    • #17
      Thanks

      Originally posted by BarbieBobomb View Post
      Update! This should be fixed soon, we're submitting an update to Amazon ASAP, so keep an eye out for an app update
      Appreciate your help!

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      • #18
        Originally posted by jgpinballwizard View Post
        Does the same thing to mine. Crash Crash Crash. Even from the app store. Offline, Online, doesn't matter. I have a Kindle Fire HD. Check my high scores. JGPinballwizard. I'm ready to play!! Except I can't because I tried to purchase the portal game.
        Sounds like we will be able to resume our rivalry soon

        Thanks for working on this Barbiebobomb! You guys are the best!

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        • #19
          Originally posted by BarbieBobomb View Post
          Update! This should be fixed soon, we're submitting an update to Amazon ASAP, so keep an eye out for an app update
          Is there an ETR?

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          • #20
            Originally posted by Dosvor View Post
            Is there an ETR?
            I don't have an estimate, sorry. Just waiting for Amazon.

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            • #21
              Originally posted by BarbieBobomb View Post
              I don't have an estimate, sorry. Just waiting for Amazon.
              Thanks for the update. Amazon needs to get it together. Withdrawal symptoms have developed.

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              • #22
                Originally posted by BarbieBobomb View Post
                I don't have an estimate, sorry. Just waiting for Amazon.
                This has gone on too long! I need my pinball fix. Please continue to let amazon know how upset they are making their customers.

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                • #23
                  Originally posted by BarbieBobomb View Post
                  I don't have an estimate, sorry. Just waiting for Amazon.
                  I spoke with amazon and they said you all are NOT waiting on them. You update your own apps through your own portal. I don't like to be mislead and fingers pointed where they shouldn't be pointed (at Amazon) in this case. Amazon also stated no tickets are opened for this app. Last ticket for issues with Zen was opened in May. Amazon refunded me for all 40 plus tables I bought and I am deleting this app. It was fun while it lasted.

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                  • #24
                    Originally posted by Dosvor View Post
                    I spoke with amazon and they said you all are NOT waiting on them. You update your own apps through your own portal. I don't like to be mislead and fingers pointed where they shouldn't be pointed (at Amazon) in this case. Amazon also stated no tickets are opened for this app. Last ticket for issues with Zen was opened in April. Amazon refunded me for all 40 plus tables I bought and I am deleting this app. It was fun while it lasted.
                    I made a mistake. Amazon stated April, not May for last ticket opened. I fixed it above.

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                    • #25
                      Originally posted by Dosvor View Post
                      I spoke with amazon and they said you all are NOT waiting on them. You update your own apps through your own portal. I don't like to be mislead and fingers pointed where they shouldn't be pointed (at Amazon) in this case. Amazon also stated no tickets are opened for this app. Last ticket for issues with Zen was opened in May. Amazon refunded me for all 40 plus tables I bought and I am deleting this app. It was fun while it lasted.
                      Sorry to see you go.
                      Last edited by BarbieBobomb; 06-15-2015, 07:54 PM.

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                      • #26
                        Just a heads up: if all goes as planned, we have an app update happening next Thursday. Please let me know if you still have issues once you have installed the patch next week

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                        • #27
                          Great news! I was just getting ready to contact Amazon but I will wait just a little longer now. Hopefully the update will fix it and Ill finally be able to play again. Been waiting too long.

                          Thanks for all the great tables. Cant wait for the next.

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                          • #28
                            Originally posted by BarbieBobomb View Post
                            I don't have an estimate, sorry. Just waiting for Amazon.
                            and now...

                            Originally posted by BarbieBobomb View Post
                            if all goes as planned, we have an app update happening next Thursday. Please let me know if you still have issues once you have installed the patch next week
                            That means you lied to us before...

                            Last time i posted here and told you your developers are ... you banned me for a week and delete my posting...
                            Now it happen again...

                            if that will happen again i return the game. testing the game right there are so many bugs you have not known before (highscores, brutus etc.)...

                            p.s. hi jgpinballwizard nice to see you here...

                            Comment


                            • #29
                              Originally posted by hou$emei$ter View Post
                              and now...



                              That means you lied to us before...

                              Last time i posted here and told you your developers are ... you banned me for a week and delete my posting...
                              Now it happen again...

                              if that will happen again i return the game. testing the game right there are so many bugs you have not known before (highscores, brutus etc.)...

                              p.s. hi jgpinballwizard nice to see you here...
                              You were banned because you broke the forum rules, so please do check them before posting: http://forum.zenstudios.com/showthre...rum-Guidelines

                              If you feel you need a refund, please contact Amazon customer support.

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                              • #30
                                Originally posted by madisonsdaddy View Post
                                Great news! I was just getting ready to contact Amazon but I will wait just a little longer now. Hopefully the update will fix it and Ill finally be able to play again. Been waiting too long.

                                Thanks for all the great tables. Cant wait for the next.
                                Please let me know if you still have issues after you have installed the update.

                                Comment

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