New patch broke my game :(

[BarbieBobomb]

OK I called Amazon customer service and a recording said to try holding the power button for 20 seconds to reset the Kindle. I tried it and it worked. I just downloaded the Portal game. I'll repost if it crashes again.

Thanks for letting me know! Keep me posted

[hou$emei$ter]

I tried it and it worked.

Not for me...

[hou$emei$ter]

If you feel you need a refund, please contact Amazon customer support.

Sorry, Zen Pinball HD "was" the best Pinball, but now it´s 5 weeks without an working bugfix...

i wait until the end of july, if your developers are not able to solve a problem in 8 weeks thats the wrong game & company for me...

[hou$emei$ter]

@bobby

it's time for an update, is zen studios working on this highscore bug or not ???

[BarbieBobomb]

@bobby

it's time for an update, is zen studios working on this highscore bug or not ???

Can you give more details about this bug? Which tables are affected?

[BarbieBobomb]

We've updated the Amazon version of Zen Pinball - make sure you have version 1.17.1 installed and let me know if you have any issues with crashing after the update.

[hou$emei$ter]

Can you give more details about this bug? Which tables are affected?

Portal and Mars, but it's not so easy to reach a new highscore so i have not tested the other tables...

I think my highscores are not submitted to swarm, you can see pictures at this thread:

http://forum.zenstudios.com/showthread.php?7449-Mars-Highscore-Bug

My name is visitvegas.de, the first screenshot is local and the second is swarm...

Local = 364.047.500
Swarm = 200.143.008

I'm playing for highscores, if they are not stored zen pinball is useless...

I try the new update (1.17.1) today...

Edit: Looks good, first game and my new score is submitted...

Edit 2:

1: Downloaded V 1.17.1
2: Played Portal -> Highscore submitted
3: Bought Ant-Man -> First Game -> Score: 100.621.373 -> NOT submitted

zen-pinball-hd-antman-highscore-bug-01.jpg

zen-pinball-hd-antman-highscore-bug-02.jpg

[hou$emei$ter]

Actually i can start Zen Pinball but...

no highscores are available, take a look at swarm...

swarm-you-are-offline.jpg

1 = active 3g network
2 = active wlan

but hey... i'm offline...

[hou$emei$ter]

Highscore Bug Video

@Bobby...

i made a short film...

https://youtu.be/ZROl5njHm_s

portal table -> next game -> new highscore: 194.324.190

at time 00:25 you can see "Score submitted" but it's NOT the portal highscore, it is a highscore "all other tables" (11.420 M) !

at 00:45 you can see my OLD highscore with 116.027.848 the new one is NOT submitted to swarm

[BarbieBobomb]

Actually i can start Zen Pinball but...

no highscores are available, take a look at swarm...

[ATTACH=CONFIG]633[/ATTACH]

1 = active 3g network
2 = active wlan

but hey... i'm offline...

Are you signed into Swarm? Have you tried signing out and back in?

[hou$emei$ter]

yes, swarm was online ~10 seconds after the screenshot

[BarbieBobomb]

yes, swarm was online ~10 seconds after the screenshot

Did you try signing out/back in?

[hou$emei$ter]

yes, more than 5x

[hou$emei$ter]

@Bobby

is anybody working on this problem ???

[BarbieBobomb]

@Bobby

is anybody working on this problem ???

I've let the team know so they can investigate.