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New Tables -> New Problems - Swarm says im offline :-)

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  • New Tables -> New Problems - Swarm says im offline :-)

    Oh yes, i´m offline...

    2 active connections but im OFFline

    http://www.visitvegas.de/test/swarm-offline.png

  • #2
    Swarm hasn't been used for months on Android. It's Google Play Games now.

    Comment


    • #3
      Sorry, but they use swarm on all Amazon Devices
      And Amazon = Android....

      Just take a look at the screenshot.

      Comment


      • #4
        Originally posted by hou$emei$ter View Post
        Sorry, but they use swarm on all Amazon Devices
        And Amazon = Android....

        Just take a look at the screenshot.
        Try logging out, restarting and then log back in. Let me know if that doesn't work.

        Comment


        • #5
          Originally posted by BarbieBobomb View Post
          Try logging out, restarting and then log back in. Let me know if that doesn't work.
          logged out three times, same problem on all 3 kindle´s and the blackberry.

          Comment


          • #6
            Originally posted by hou$emei$ter View Post
            logged out three times, same problem on all 3 kindle´s and the blackberry.
            Oh wow, what kindle models and OS versions are you using?

            Comment


            • #7
              Originally posted by BarbieBobomb View Post
              Try logging out, restarting and then log back in. Let me know if that doesn't work.
              logged out three times, same problem on all 3 kindle´s and the blackberry.

              video is online in ~5 min

              https://youtu.be/KtgbXq8DkQc

              Comment


              • #8
                Originally posted by BarbieBobomb View Post
                Oh wow, what kindle models and OS versions are you using?
                http://forum.zenstudios.com/showthre...ll=1#post59470

                OS is the latest, Fire OS 4.5.5

                Comment


                • #9
                  Originally posted by hou$emei$ter View Post
                  Thanks - I'll have the team check it out. Let me know if there are any changes in the meantime.

                  Comment


                  • #10
                    It´s just 3 months ago i had the same Problem, new tables and again a new highscore bug.

                    Now i can´t play for the last 7 days. How long will that take ?

                    New tables = new Bug, again and again ? Is this the future ???

                    Comment


                    • #11
                      same issue here

                      Yeah, I noticed I have the same problem now as well, and if you click the "Forgot password" option, nothing ever happens. If they are switching to amazon gamecircle or google play, it hasn't been implemented correctly on the Amazon app. Combine this with the facts that Amazon still doesn't have an update for the main app that allows you to purchase the new tables and that the Steam leaderboard reset was so poorly managed and my feelings about Zen have been pretty severely diminished in recent weeks. This new set of tables had me excited enough to want to buy them on multiple platforms, as it stands I haven't bought them at all and my hype for them is almost completely gone.

                      Comment


                      • #12
                        Originally posted by Lomax View Post
                        Yeah, I noticed I have the same problem now as well, and if you click the "Forgot password" option, nothing ever happens. If they are switching to amazon gamecircle or google play, it hasn't been implemented correctly on the Amazon app. Combine this with the facts that Amazon still doesn't have an update for the main app that allows you to purchase the new tables and that the Steam leaderboard reset was so poorly managed and my feelings about Zen have been pretty severely diminished in recent weeks. This new set of tables had me excited enough to want to buy them on multiple platforms, as it stands I haven't bought them at all and my hype for them is almost completely gone.
                        The team is still working on this Swarm issue and the update issue as well. For some reason the update is showing for most players, but some still aren't able to access it. Super weird but like I said it's being investigated.

                        Comment


                        • #13
                          Originally posted by BarbieBobomb View Post
                          The team is still working on this Swarm issue and the update issue as well. For some reason the update is showing for most players, but some still aren't able to access it. Super weird but like I said it's being investigated.
                          What makes no sense to me then is why when I do a full reinstall, it still says I need an update. Shouldn't the installed version be fully up to date, regardless of if an update for old installs is available? I've tried via both the old appstore app as well as the new underground app. Both have the same result.

                          I have a Samsung Galaxy S6 on Verizon if that information is of any value.

                          Comment


                          • #14
                            Originally posted by Lomax View Post
                            What makes no sense to me then is why when I do a full reinstall, it still says I need an update. Shouldn't the installed version be fully up to date, regardless of if an update for old installs is available? I've tried via both the old appstore app as well as the new underground app. Both have the same result.

                            I have a Samsung Galaxy S6 on Verizon if that information is of any value.
                            Thanks! Will let you know as soon as I have any suggestions or news on this

                            Comment


                            • #15
                              Hey everyone - Unfortunately, Swarm is shutting down their servers. We were not warned of this until we investigated player reports that their Swarm accounts were offline. We’ll be switching to Game Circle, and I apologize for any inconvenience this has caused. Let me know if you have any questions, I’ll be happy to answer as best I can.

                              Also - the Amazon update should be available for everyone soon, just awaiting final confirmation - thanks for your patience!

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