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Attention ZEN!!!!

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  • Attention ZEN!!!!

    Ok Zen, I can handle the occasional bug, but why have you released another update without fixing the increasingly annoying Apple ID login prompt that you introduced with the previous update before you released Excalibur?

    Can someone please give us an update on this? Releasing an update without a fix just seems either 1) Lazy or 2) You worryingly don't know how to fix it.

    So many people have complained about this with absolutely no official word from the dev team in response.

    Please let us know what is happening. I am a loyal customer and love Zen Pinball but I don't want to see more tables released without fixing glaring errors first!

    Epic Quest is due out today. Surely you don't want the launch of a new table to be hampered by this annoying bug!

    And before anyone tells me this has been covered in other threads, I know it has but as nobody has responded I decided to try and draw some attention to the issue in the hope that Zen will give us an explanation.

  • #2
    Yeah, I agree. The Xbox forum seems to have a dedicated customer service rep. Maybe we should keep this thread open for callouts for questions to be answered.

    My question:

    On the Thor table, what the hell is the honor end-of-ball (EOB) bonus? How does it increase? And while I'm at it, what's the EOB bonus per skeleton from hela multiball?

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    • #3
      Hey, thanks for letting us know, I will make sure the team hears about this, and that there are still problems even after the update.

      Comment


      • #4
        Originally posted by BarbieBobomb
        Hey, thanks for letting us know, I will make sure the team hears about this, and that there are still problems even after the update.
        Thanks for the reply. Hope you can fix it!

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        • #5
          I just don't understand how something this obvious can slip through the cracks during testing.

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          • #6
            @Coffee: Perhaps you should let them know which iOS device you have and what firmware version of iOS you have as well.

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            • #7
              Same problem here, with the Apple ID login. I have an Ipad 2, and i've just downloaded 1.3 version.

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              • #8
                Ha, I just got this bug after downloading the Epic Quest table. I am on an ipad 1 running ios 5.0.1. And I have the newest update to Zen pinball, whatever was released today, 1.3?

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                • #9
                  According to the other thread regarding this issue (Excalibur bug), crackervizzo (moderator) mentioned that they are aware of the bug. You can also just hit cancel without entering your apple password. Has anyone tried deleting the app and reinstalling the game?

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                  • #10
                    Originally posted by surf1der
                    According to the other thread regarding this issue (Excalibur bug), crackervizzo (moderator) mentioned that they are aware of the bug. You can also just hit cancel without entering your apple password. Has anyone tried deleting the app and reinstalling the game?
                    Yes, you can cancel and it goes away until you either restart the app or wake your device.

                    I'm surprised this hasn't been fixed considering the large number of people that have complained about it on iPhone and both models of iPad.

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                    • #11
                      Originally posted by Coffee_n_Donuts
                      Yes, you can cancel and it goes away until you either restart the app or wake your device.

                      I'm surprised this hasn't been fixed considering the large number of people that have complained about it on iPhone and both models of iPad.
                      What's scarier is that from the rep's comment above, it seems as if it's the first they've heard about it. It's not as if there's a huge thread devoted to it already or something

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                      • #12
                        Originally posted by Evolve or die
                        What's scarier is that from the rep's comment above, it seems as if it's the first they've heard about it. It's not as if there's a huge thread devoted to it already or something
                        I think Barbie is a new moderator. And I don't think the iOS gets as much love as the consoles. By the way if zen moderators are listening, I would like to second the motion by shuryuken or shogun in the xbox forum to add subforums for each table. I don't like having to jump through all the different forums for table tips. Or have a single subforum for just Table tips. The platform specific subforums should be more for reporting bugs, socializing or challenging friends, what we would like to see next, etc.

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                        • #13
                          Originally posted by surf1der
                          I think Barbie is a new moderator. And I don't think the iOS gets as much love as the consoles. By the way if zen moderators are listening, I would like to second the motion by shuryuken or shogun in the xbox forum to add subforums for each table. I don't like having to jump through all the different forums for table tips. Or have a single subforum for just Table tips. The platform specific subforums should be more for reporting bugs, socializing or challenging friends, what we would like to see next, etc.
                          Here here. That's why I created the Thor tips in this one, coz I was pulling it together from two other forums, and wanted to save others the hassle. With my own spin on it, and things I discovered myself with that as a base.

                          But that would be ideal. One platform independent sub forum just for tables

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                          • #14
                            Originally posted by surf1der
                            I think Barbie is a new moderator.
                            She's more than just a moderator. She is the "community Manager" for Zen Studios. In other words, she is one of Zen's PR reps.

                            Comment


                            • #15
                              Originally posted by shogun00
                              She's more than just a moderator. She is the "community Manager" for Zen Studios. In other words, she is one of Zen's PR reps.
                              Which we would know if she introduced herself on this forum like she did on the console forums. Not a gripe, just an observation. I obviously read her posts on there.

                              Does she come up with the antibot questions?

                              And Barbie, let us know that you'll read this thread regularly and the mainstays/regulars will put our direct questions in here, rather than make you search through lots of various threads. I'm sure there'll be newbies making separate threads, but at least this would cut down on them.

                              Welcome to the iOS forum, btw!!

                              Comment

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