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  • Unable to restore purchases Sanbox environment.

    IOS 7 update and only One table is available. Dialog says This is not a test user account. please create a new account in the Sandbox environment. ??? Please advise. Thanks
    codec3image.jpgimage.jpg

  • #2
    Originally posted by Codec3 View Post
    IOS 7 update and only One table is available. Dialog says This is not a test user account. please create a new account in the Sandbox environment. ??? Please advise. Thanks
    codec3[ATTACH=CONFIG]411[/ATTACH][ATTACH=CONFIG]411[/ATTACH]
    Never heard of this issue before so I did some searching around, turns out it happens occasionally when you update the OS - Try logging out, restarting and then logging back in again. That should resolve it. Let me know if that doesn't work.

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    • #3
      Resore Will Nt Work-?Sandbox-Logout???

      How do you log out? Restore will not work.

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      • #4
        Go to Settings then iTunes & App Store. Click your Apple ID and then Sign Out.

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        • #5
          Logging Out Didn't Work

          Originally posted by BarbieBobomb View Post
          Go to Settings then iTunes & App Store. Click your Apple ID and then Sign Out.

          Logging out didn't work. You can't even BUY a table. Help I have like 5 tables I would like to play.

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          • #6
            Have you tried deleting the app and redownloading it?

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            • #7
              Deleted and still no restore

              Originally posted by BarbieBobomb View Post
              Have you tried deleting the app and redownloading it?
              Didn't work. Still giving me the same error message. Are you a Zen guy? Is it up to them for help now?
              Can't find a email or phone contact for them. Do you have one?

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              • #8
                Originally posted by themaineman View Post
                Didn't work. Still giving me the same error message. Are you a Zen guy? Is it up to them for help now?
                Can't find a email or phone contact for them. Do you have one?
                Yep - I'm the community manager and support person.

                Is it doing this in any other app or just this one? If it's an account issue, you'll want to contact Apple support: http://www.apple.com/support/

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                • #9
                  Fixed 7.0.2 Update

                  The update 7.0.2 is available and will fix the issue.

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                  • #10
                    Originally posted by themaineman View Post
                    The update 7.0.2 is available and will fix the issue.
                    YAY awesome!

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