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Purchase done, charged, but not able to restore by the app

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  • Purchase done, charged, but not able to restore by the app

    Last week I had purchased the "Butters very own Pinball" table by the app store, and the app(zen pinball 2) show a error message, but the app store said it was sucessfully complete.

    What can I do? I really dont want to re-buy it . I can show the confirmation email of the bill.

  • #2
    Originally posted by CrisOwaR View Post
    Last week I had purchased the "Butters very own Pinball" table by the app store, and the app(zen pinball 2) show a error message, but the app store said it was sucessfully complete.

    What can I do? I really dont want to re-buy it . I can show the confirmation email of the bill.
    Click the shopping cart icon in-game and it should begin downloading. If that doesn't work, email me your receipt, [email protected]

    Comment


    • #3
      Originally posted by BarbieBobomb View Post
      Click the shopping cart icon in-game and it should begin downloading. If that doesn't work, email me your receipt, [email protected]
      Problem solved. It was necessary a reboot.

      Sorry to bother!

      Comment


      • #4
        Originally posted by CrisOwaR View Post
        Problem solved. It was necessary a reboot.

        Sorry to bother!
        No worries - have fun!

        Comment


        • #5
          Did you reboot your whole computer?

          Originally posted by CrisOwaR View Post
          Problem solved. It was necessary a reboot.

          Sorry to bother!

          Did you have to reboot your mac or just the game? I have the same issue and i've closed and re-opened the game a bunch of times and the board I purchased won't show up.

          Comment


          • #6
            Originally posted by CrisOwaR View Post
            Last week I had purchased the "Butters very own Pinball" table by the app store, and the app(zen pinball 2) show a error message, but the app store said it was sucessfully complete.

            What can I do? I really dont want to re-buy it . I can show the confirmation email of the bill.
            but foe me it was working smooth on my android phone when it was running on android version 6.0.1 however as I have updated to android version 7.1.1 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it?
            Last edited by milessmith; 10-07-2018, 08:47 PM.

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            • #7
              Hey milessmith! We know about the issue, my colleagues try to fix the problem as soon as possible. Sorry for the inconvenience!

              Comment


              • #8
                This is very useful information for me. Thank you very much!

                Comment

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