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Purchase done, charged, but not able to restore by the app

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    JimHoll
    Junior Member

  • JimHoll
    replied
    This is very useful information for me. Thank you very much!

    Leave a comment:

  • Chili
    Community Representative

  • Chili
    replied
    Hey milessmith! We know about the issue, my colleagues try to fix the problem as soon as possible. Sorry for the inconvenience!

    Leave a comment:

  • milessmith
    Banned

  • milessmith
    replied
    Originally posted by CrisOwaR View Post
    Last week I had purchased the "Butters very own Pinball" table by the app store, and the app(zen pinball 2) show a error message, but the app store said it was sucessfully complete.

    What can I do? I really dont want to re-buy it . I can show the confirmation email of the bill.
    but foe me it was working smooth on my android phone when it was running on android version 6.0.1 however as I have updated to android version 7.1.1 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it?
    milessmith
    Banned
    Last edited by milessmith; 10-07-2018, 08:47 PM.

    Leave a comment:

  • andywatson
    Junior Member

  • andywatson
    replied
    Did you reboot your whole computer?

    Originally posted by CrisOwaR View Post
    Problem solved. It was necessary a reboot.

    Sorry to bother!

    Did you have to reboot your mac or just the game? I have the same issue and i've closed and re-opened the game a bunch of times and the board I purchased won't show up.

    Leave a comment:

  • BarbieBobomb
    Senior Member

  • BarbieBobomb
    replied
    Originally posted by CrisOwaR View Post
    Problem solved. It was necessary a reboot.

    Sorry to bother!
    No worries - have fun!

    Leave a comment:

  • CrisOwaR
    Junior Member

  • CrisOwaR
    replied
    Originally posted by BarbieBobomb View Post
    Click the shopping cart icon in-game and it should begin downloading. If that doesn't work, email me your receipt, [email protected]
    Problem solved. It was necessary a reboot.

    Sorry to bother!

    Leave a comment:

  • BarbieBobomb
    Senior Member

  • BarbieBobomb
    replied
    Originally posted by CrisOwaR View Post
    Last week I had purchased the "Butters very own Pinball" table by the app store, and the app(zen pinball 2) show a error message, but the app store said it was sucessfully complete.

    What can I do? I really dont want to re-buy it . I can show the confirmation email of the bill.
    Click the shopping cart icon in-game and it should begin downloading. If that doesn't work, email me your receipt, [email protected]

    Leave a comment:

  • CrisOwaR
    Junior Member

  • Purchase done, charged, but not able to restore by the app

    Last week I had purchased the "Butters very own Pinball" table by the app store, and the app(zen pinball 2) show a error message, but the app store said it was sucessfully complete.

    What can I do? I really dont want to re-buy it . I can show the confirmation email of the bill.
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