The import process on Windows 10 can be tricky sometimes but don't worry we can help you out!
This issue requires manual assistance so please contact us at support@zenstudios.com!
Is it possible to transfer my tables from PS/Steam to Windows 10?
Unfortunately in the current gaming climate developers such as ourselves are not able to offer cross-platform play or even cross-platform purchases, that's the reason why we cannot fulfill requests like this.