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Type: Posts; User: Downrazor11

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  1. Replies
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    Still an issue, awaiting response..

    Still an issue, awaiting response..
  2. Replies
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    1,435

    Hi McLovin, Please have the person that...

    Hi McLovin,

    Please have the person that checks that email address at your company check for several emails from "epic41", they would find I have indeed emailed and explained my problem as well...
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    1,435

    Agreed!!! This is my situation as well and I have...

    Agreed!!! This is my situation as well and I have not heard anything from "support".. I have receipts for everything, all was purchased and played on the 360 before going to Xbox one.. This should...
  4. Replies
    423
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    84,524

    This seems to be an uncomfortably common theme...

    This seems to be an uncomfortably common theme around here.. Perhaps they only have 2 employees.
  5. Replies
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    1,576

    This +1..

    This +1..
  6. Replies
    184
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    58,881

    Still waiting.. waiting.. How is this a...

    Still waiting.. waiting..

    How is this a proper way to deal with a resolvable issue? Please don't disrespect your users!! I would continue to spend money on more tables but I do need this issue...
  7. Replies
    184
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    58,881

    I have found your customer service to be...

    I have found your customer service to be extremely poor, thanks.
  8. Replies
    184
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    58,881

    Hi there! I am still waiting for some help. ...

    Hi there!

    I am still waiting for some help.

    Thanks!
  9. Replies
    184
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    58,881

    No can do, the system says McLovin's private...

    No can do, the system says McLovin's private message box is full.. This is approaching absurdity.. I sent the PM to 'Chili' instead but who knows what to expect at this point..
  10. Replies
    184
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    58,881

    Thanks, I sent another email to...

    Thanks, I sent another email to support@zenstudios.com, I will keep the thread updated as to the response.
  11. Replies
    184
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    I do appreciate YOUR response, thanks!!!

    I do appreciate YOUR response, thanks!!!
  12. Replies
    184
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    58,881

    Yeah, I read this thread, then sent an email to...

    Yeah, I read this thread, then sent an email to support@zenstudios.com on October 17th. After waiting until Tuesday of the following week I started a thread and after getting no response there I...
  13. Replies
    184
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    58,881

    SERIOUSLY GUYS!!! IS ANYONE THERE?? Can...

    SERIOUSLY GUYS!!! IS ANYONE THERE??

    Can someone please address this issue? It is very shady for a company to keep producing content but never provide customer support. I realize it is ONLY $25 or...
  14. Replies
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    58,881

    Come on guys! Is anyone there? The lack of...

    Come on guys! Is anyone there? The lack of response is pretty ridiculous. I sent an email to support last Wednesday and have yet to hear a reply, others have also said there is no one manning the...
  15. Missing tables from FX2 to FX3: Zen Core pack, Marvel, etcetera

    Hi,

    I read in this thread on your forum that people having issues importing tables (from xbox 360 Pinball FX2 to xbox one) should contact you guys at this email address...
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