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  1. Also just want to be clear that when I (and I...

    Also just want to be clear that when I (and I imagine most of us) say "you", I mean Zen Studios as a whole, and not you personally, Linne. Just in case you are feeling personally attacked. :)
  2. Appreciate that. Thanks. And I apologize for...

    Appreciate that. Thanks.

    And I apologize for my "You've lost me" comment earlier in this thread. I'll probably wait to get the new platform when it's no longer an Epic exclusive, but I'll keep an...
  3. The thing is, the most direct way we could...

    The thing is, the most direct way we could contact you would be via an email address or a Contact Us form on your website. I couldn't find one. The next step is usually the company's own dedicated...
  4. Well, given what I've seen on Reddit in general,...

    Well, given what I've seen on Reddit in general, and your Subreddit in particular, I'm not inclined to sign up there just so I can interact. Not really keen on getting run off the discussion by...
  5. That is exactly the kind of boilerplate reply...

    That is exactly the kind of boilerplate reply that tells your customers you couldn't be bothered to actually read or care about what they said.

    Good bye. You've lost me permanently.
  6. I will also add that I realize being in customer...

    I will also add that I realize being in customer service is a difficult job. I've done it, and I know it can be awfully demoralizing to have to deal with people who only complain. I can't speak for...
  7. As I've said before, I realize you're a small...

    As I've said before, I realize you're a small company, but I don't accept that (a) that's an excuse to go whole months without talking to your customers, or (b) that it means you can't compile and...
  8. With all due respect, Linne, why do we only hear...

    With all due respect, Linne, why do we only hear from you once a month? And why did it take FOUR months to get a set of really minor bug fixes out onto consoles (e.g. bumpers in Medieval Madness)...
  9. Speaking for myself, the main issue isn't so much...

    Speaking for myself, the main issue isn't so much the lack of new entertainment. It's the lack of engagement. Lack of communication of any sort. It's the fact that we, as paying customers, have...
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    Appreciate the update. Why did it take almost...

    Appreciate the update. Why did it take almost four months past the Steam version?
  11. Looks like it. I think that just about confirms...

    Looks like it. I think that just about confirms it for me. If the Twitter responses to that post are any indication, Zen will retain approximately 10 to 20 percent of its customer base in this...
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    Eh, to be fair, obnoxious sounds from your pop...

    Eh, to be fair, obnoxious sounds from your pop bumpers and the occasional crash are not in the same league as a brand new car whose engine can't turn over. By anyone's legal standards, this product...
  13. I had to pull the SD card from my Switch today,...

    I had to pull the SD card from my Switch today, and that's where my install was. Not gonna bother reinstalling it at this point. It was fun while it lasted.

    I did say I was willing to cut Zen some...
  14. So when was the last time you booted up your FX3?

    Haven't played mine on the Switch in quite a while. I kinda gave up on seeing an update, so at this point I don't even know if there is one. Thinking I'll probably just uninstall it soon to free up...
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    Thanks Linne. As I said, don't mean to be a nag...

    Thanks Linne. As I said, don't mean to be a nag or seem ungrateful. It's just a little frustrating to not see anything either way from a company when we're trying to communicate. (Been having that...
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    Don't mean to be a nag, but any updates on this?...

    Don't mean to be a nag, but any updates on this? I know it doesn't take this long to port fixes to the console versions and get them into certification with each of the companies.

    I know...
  17. Oh, trust me, it's a big challenge to do all your...

    Oh, trust me, it's a big challenge to do all your software work at home, 100 percent of the time. There are family distractions, the fact that most kids are stuck doing distance learning and need...
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    Any word on console updates?

    Just curious as to if we know yet when the latest bug fixes to PFX3 will be available on home consoles - in my case, the Switch. :)
  19. Just consider the possibility that some of the...

    Just consider the possibility that some of the employees involved might be dealing with sick family members, or could even be sick themselves. Having seen that in my own workforce, it's definitely a...
  20. I work for a games company (not this one). I can...

    I work for a games company (not this one). I can tell you from experience that even the biggest companies are facing huge challenges in keeping up with release schedules, support, maintenance, and...
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    I've gotten FunHouse to do this several times as...

    I've gotten FunHouse to do this several times as well by using Rewind. This happened on the Switch version.
  22. Odd. I think the last time I ever had a problem...

    Odd. I think the last time I ever had a problem with USB lag was on a computer built in 2006. (Shrug)
  23. I play the Williams tables almost exclusively. Of...

    I play the Williams tables almost exclusively. Of the ones they've released in PFX3, my favorites and best are Medieval Madness, Attack From Mars, FunHouse, and Hurricane.

    The Portal and DOOM...
  24. (Disclaimer: I don't work for Zen.) What are...

    (Disclaimer: I don't work for Zen.)

    What are these people doing? How are they cheating?

    It's been my experience that these kinds of leaderboards are almost never monitored or policed. Getting...
  25. I'm a little puzzled. What would a PS/2 keyboard...

    I'm a little puzzled. What would a PS/2 keyboard port/emulator do at this point? We're long past the years where USB keyboard lag was an issue. (Also, I'd think that if that was the problem, he'd be...
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