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Thread: Phone updated and progress lost

  1. #1
    Junior Member
    Join Date
    Oct 2015
    Posts
    1

    Default Phone updated and progress lost

    My motox(2nd gen) phone updated itself and now my castle storm game progress is lost. When I open the game, it gives me the option to start a new game, or to sign in with my Facebook account.

    I do not have a Facebook account. I never plan on having a Facebook account. Is there any other alternative way to recover my game? I spent months logging in, even if I could not play, to receive the daily login bonuses.

  2. #2

    Default

    Quote Originally Posted by Meric View Post
    My motox(2nd gen) phone updated itself and now my castle storm game progress is lost. When I open the game, it gives me the option to start a new game, or to sign in with my Facebook account.

    I do not have a Facebook account. I never plan on having a Facebook account. Is there any other alternative way to recover my game? I spent months logging in, even if I could not play, to receive the daily login bonuses.
    Hi Meric, email us from the options menu of the game - it will automatically fill in some info we'll need to help you out

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